Empleos actuales relacionados con Customer Service Supervisor - Monterrey - Swbc Mexico
-
Remote Billingual Customer Service Representative
hace 2 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative / Patient care specialist **Reports to**: Customer Service Supervisor **Location**: Monterrey, Nuevo Leon, Mexico - **We offer**:_ - **Home office - 100%**: - **The company will provide the equipment**: - **Paid training - full amount**: -...
-
Remote Billingual Customer Service Representative
hace 1 semana
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative / Patient care specialist **Reports to**: Customer Service Supervisor **Location**: Monterrey, Nuevo Leon, Mexico - **We offer**:_ - **Home office - 100%**: - **The company will provide the equipment**: - **Paid training - full amount**: -...
-
Customer Service Supervisor
hace 2 semanas
Monterrey, México RS Americas A tiempo completo**About RS Group**Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts...
-
Customer Service Supervisor
hace 2 días
Monterrey, México Rs Americas A tiempo completoAbout RS Group Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivaled range of over 750,000 stocked industrial products. Each day our team of experts...
-
Customer Service Supervisor
hace 2 semanas
Monterrey, México CONFID3NCIAL A tiempo completo**IMPORTANTE EMPRESA FINANCIERA TE INVITA A FORMAR PARTE DE SU EQUIPO DE TRABAJO****Perfil**Responsable de supervisar requerimientos del cliente Supervisión de seguimiento de reclamaciones formales de los clientes y resolución. Manejo y análisis de inventario. Manejo del sistema SAP Seguimiento de embarques Solución de problemas de último minuto y...
-
Supervisor, Customer Service
hace 3 semanas
Monterrey, México Avery Dennison A tiempo completo**Company Description**SUMMARY: This position will supervise the day-to-day activities of a Customer Service Team.REPRESENTATIVE ACTIVITIES: Activities and duties will vary dependent upon functional area assigned. Activities may include, but are not limited to: Employee Development & Management- Train and provide development opportunities for staff. Ensure...
-
Costumer Service Representative
hace 2 días
Monterrey, México Dme Service Solutions A tiempo completoCostumer Service Representative DME Service Solutions • Monterrey, Nuevo León, México Company name: DME Service Solution Department: Operations Job title: Customer Service Representative Location: Hybrid Reports to: Customer Service Supervisor Country: Monterrey, Nuevo Leon, Mexico What We Offer Home office, including training The company will provide...
-
Costumer Service Representative
hace 2 semanas
Monterrey, México DME Service Solutions A tiempo completo**Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...
-
Customer Service Supervisor
hace 21 horas
Monterrey, Nuevo León, México SWBC A tiempo completoSWBC is seeking a talented individual to supervise the staff and activities involved with all aspects of customer service support protection in loan portfolios to financial institutions, insurance agents and borrowers/members; handles staffing and personnel issues; and verifies and updates all Service Center Employee work and break schedules, documents...
-
Customer Service
hace 1 semana
Monterrey, México Search S&E A tiempo completoDESCRIPTION We are looking for personnel for the on-site customer service area. Who has a taste and vocation for customer service and who understands the policies and position of in-plant job. Have the ability to instruct the client remotely about installation processes, maintenance and behavioral questions. **REQUIREMENTS**: Requirements: 1 year of...
Customer Service Supervisor
hace 1 mes
Join to apply for the Customer Service Supervisor role at SWBC Mexico.SWBC is seeking a talented individual to supervise the staff and activities involved with all aspects of customer service support protection in loan portfolios to financial institutions, insurance agents, and borrowers / members.Why You'll Love This RoleIn this role, you'll help the people you lead achieve more and contribute to a positive company culture.Essential DutiesSupervising staff involved in providing efficient customer service support related to collateral protection insurance coverage, including managing work schedules, conducting interviews, coaching, counseling, disciplining, processing time cards, and resolving personnel issues.Overseeing inbound and outbound service calls regarding collateral protection insurance questions, inquiries, and problems, ensuring quality standards, policy compliance, and timely feedback.Maintaining effective communication with financial institutions to meet customer expectations.Monitoring and enforcing quality by reviewing call scoring sheets and coaching representatives.Assisting in developing training programs to support ongoing customer service initiatives.Overseeing department activities such as team fax queues, group email accounts, and workload queues to ensure effective support.Minimum QualificationsBachelor's Degree in Business, Management, Communications, Marketing, or related field, or equivalent experience.2-3 years of high-level call center, telemarketing, or customer service experience in insurance or banking.Supervisory experience preferred.Excellent interpersonal, organizational, communication, and telephone etiquette skills.Proficiency with MS Word, Excel, PowerPoint, Internet, and AS400.Ability to work under stress while maintaining professionalism and enthusiasm.Typing speed of at least 30 WPM and knowledge of 10-key by touch.Ability to sit for long periods.Additional InformationSWBC is a Substance-Free Workplace and requires pre-employment drug testing.Visit our website to learn more.Job Type: Full-time | Department: Customer Service | Seniority level: Mid-Senior | Function: OtherTo apply, click the appropriate button.Referrals increase your chances of interviewing at SWBC Mexico by 2x.#J-*****-Ljbffr
