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KitchenSync is the leading back office solutions provider for growing hospitality groups. We enable restaurant operators to focus on delivering outstanding guest experiences, with the peace of mind that their critical back office functions are handled accurately and professionally. Our HR services cover the entire employee lifecycle, from recruitment through offboarding, offering a dependable foundation for workforce management - without the need for an in-house team.The HR Administrative Assistant manages onboarding, compliance, and employee data management in a client-facing capacity. This role, reporting to the HR Compliance Manager, ensures efficient information flow between clients, employees, and KitchenSync. Key ResponsibilitiesClient Communication and Onboarding CoordinationServe as the primary administrative contact for assigned clients during the onboarding process.Process client onboarding requests and initiate all required steps in onboarding portals.Communicate with new hires to provide instructions, collect documentation, and ensure requirements are completed on time.Follow up with clients and new hires to resolve missing items and clarify instructions.Track onboarding progress and escalate delays or issues as needed.Benefits SupportSend reminders and follow-ups to employees who have not enrolled in or waived coverage by required deadlines.Assist employees with basic navigation of benefits systems and login support.Collect and store waiver forms and required benefits documentation.Track completion to ensure all items are resolved within set timelines.Employee Data and Documentation ManagementRegularly review employee data to ensure accuracy and completeness.Identify missing items or errors and coordinate corrections with clients and employees.Ensure all required forms and verification documents are collected and stored properly.Compliance and Training AdministrationAssist with scheduling and administering compliance training for client employees.Maintain accurate training records and send reminders for overdue items.Required Skills & Qualifications1-2 years of professional administrative experience, preferably in Human Resources.Professional fluency in both Spanish and English, written and spoken.Strong attention to detail and accuracyExperience working with an HRIS, payroll platform, or benefits enrollment system is highly desirable.Strong time management and organizational skills.Clear, professional communication skills.BenefitsBenefits package (Individual Health Insurance, Vales de despensa, Vales de restaurante)Bonus opportunitiesProfessional development and growth opportunitiesFriendly workplacePet friendly officeWork from home twice a week
