Bilingual Customer Operations Specialist

Redwood Logistics in Monterrey, Mexico is hiring a Customer Operations Representative for a hybrid role (4 days in office, 1 remote). You will oversee daily operational tasks, data entry, load building, scheduling, and provide proactive customer service to ensure smooth shipments.The ideal candidate is bilingual in English and Spanish, communicates clearly,...

Redwood Logistics is hiring a Customer Operations Representative in Monterrey, Mexico, offering a hybrid work model with 4 days in office and 1 remote. The role focuses on delivering excellent customer service while managing daily operations, data entry, load building, and scheduling appointments. The successful candidate will thrive in a dynamic...

PROTRANS INTERNATIONAL LLC is seeking a Logistics Specialist to manage transactional activities with carriers and support teams. You will be the primary contact for daily operations, addressing issues after hours and contributing to supply chain improvements that enhance customer experience.The role requires 1+ year in logistics, willingness to travel...

Lenovo is seeking a Customer Ops Coordinator in Monterrey to support customers across Large Enterprise Direct, Mid-Market, SMB, Business Partners, and Consumer segments. You will handle order entry, changes, returns, disputes, and collaborate with teams on build and shipment requirements.The role emphasizes accurate pricing and contract monitoring, backlog...

Hexaware Technologies is hiring a Customer Care Executive for an on-site role in downtown Monterrey. You will provide comprehensive customer support, understand root causes, and craft tailored solutions while maintaining calm and professionalism on every call.The position emphasizes turning customer dissatisfaction into positive experiences and promoting...

OMEGA, Inc. is seeking a Customer Care Specialist for hybrid work in Mexico City. Responsibilities include maintaining customer satisfaction and ensuring project success through clear communication.The ideal candidate will have a high school diploma or associate degree and at least two years of administrative experience. Fluency in Spanish and English is...

Position Summary: The HR Operations Specialist supports the day-to-day administration of Human Resources processes for employees in Mexico. This role maintains accurate employee records, processes employee changes, supports onboarding and offboarding, coordinates benefits and payroll-related updates, and keeps HRIS information complete and accurate. The...

Req ID: 140221 Remote Position: NoRegion: Americas Country: Mexico State/Province: Nuevo Leon City:  Monterrey  General Overview Functional Area:  Quality (QUA) Career Stream:  Operations Quality (OPQ) Role:  Specialist (SPE) Job Title:  Specialist, Operations Quality Job Code:  SPE-QUA-OPQ Job Level:  Band 08 Direct/Indirect Indicator:...

About The Role Individuals in this role are logistics experts and serve as the frontline for resolving customer and carrier issues, playing a critical role in maintaining service quality and customer satisfaction. We are looking for professionals who are proactive problem-solvers, comfortable working directly with both carriers and customers, and who...