Quality Care Specialist for Customer Satisfaction
hace 2 días
A leading technology and automotive company located in Mexico, Tamaulipas, Ciudad Victoria is seeking a Quality Customer Care Technician. This role involves executing customer satisfaction through precise complaint responses and ensuring adherence to specific performance metrics. Key responsibilities include monitoring customer KPI performance, conducting root cause analysis, and coordinating problem-solving activities with multidisciplinary teams. The ideal candidate will have experience in quality processes and be adept at implementing corrective actions.
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Quality Customer Care Technician
hace 3 semanas
Ciudad Juárez, México Aptiv plc A tiempo completoThe Quality Customer Care Technician has the responsibility to execute customer satisfaction through customer complaint response procedures according with customer specific requirements, 8D, DPS, DPRTS, Customer Portal, control plan execution and PFMEA update**General Functions**Ensure customer satisfaction processEnsure customer KPI's performance.Ensure...
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Customer Satisfaction Specialist
hace 4 semanas
Ciudad de México Real Trends A tiempo completoÁrea: Customer SatisfactionDisponibilidad: full-timeZona: Mexico City, CDMX, MéxicoReports To: Customer Satisfaction Lider**¿Qué hacemos en Real Trends?**Somos la plataforma líder en herramientas de análisis y gestión para vendedores de Mercado Libre en la región.Nuestros principales valores son la excelencia, el compromiso, la empatía, el team...
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Quality Specialist
hace 4 semanas
Ciudad de México SIG Group A tiempo completo**Join our team SIG as a ****QUALITY SPECIALIST**Responsible for managing the quality-related aspects of customer accounts. The Quality Specialist oversees complaint management, aseptic commissioning on new lines, customer documentation, and food safety audits. By providing dedicated support to a group of accounts, the Quality Specialist ensures effective...
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Quality Specialist
hace 19 horas
Ciudad de México, CDMX SIG Group A tiempo completo**Join our team SIG as a ** **QUALITY SPECIALIST** Responsible for managing the quality-related aspects of customer accounts. The Quality Specialist oversees complaint management, aseptic commissioning on new lines, customer documentation, and food safety audits. By providing dedicated support to a group of accounts, the Quality Specialist ensures...
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Customer Care Specialist
hace 4 semanas
Ciudad de México Data Impact A tiempo completoCompany Description**Why Data Impact ?**The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact.This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily...
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Customer Satisfaction Engineer
hace 2 semanas
Ciudad Juarez, México Aptiv plc A tiempo completoVoice of the customer.- Provide suggestions / solution plan to internal functions for customer problem solving.- Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling Aptiv products in their processes.- Work with the team to implement cost reduction initiatives where applicable.- Establish and maintain...
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Customer Care Manager
hace 4 semanas
Ciudad de México Viasat, Inc. A tiempo completoAbout us:One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an...
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Customer Care Manager
hace 4 semanas
Ciudad de México Viasat A tiempo completo**About us**One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create...
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Customer Care Manager
hace 19 horas
Ciudad de México Viasat A tiempo completo**About us** One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and...
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Customer Care Manager
hace 19 horas
Ciudad de México Viasat, Inc. A tiempo completoAbout us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create...