Operations Lead
hace 4 semanas
Dresden Partners specializes in connecting exceptional talent with leading global companies.We are dedicated to IT recruitment across Mexico, Latin America, and the United States.Operaciones Lead - Contact CenterIf you seek a global, committed, and successful company offering new challenges and professional growth, we have the perfect place for you.RequisitosMinimum of 5 years of experience.Advanced English.Experience in managing service center operations.Work plans, SLA, and KPI management.Quality assurance.Supervise teams of over 100 employees.Coordinate morning, afternoon, and night shifts effectively.Team coordination.ResponsabilidadesDevelop work plans detailing team activities, objectives, and deliverables, including KPIs and SLAs.Facilitate communication and collaboration between designers, clients, and other internal teams.Supervise and coordinate the workflow of the graphic design team, ensuring projects are delivered on time and with the expected quality.Monitor and control incidents, provide timely reports to Human Resources, and suggest process improvements to enhance operational efficiency.Implement and enforce security and compliance policies.BeneficiosCompetitive salary.15 days of Christmas bonus12 vacation daysFlexible working hoursIMSS (Mexican Social Security)Major medical expenses insurance.Life insuranceFamily funeral expense insurance packageHealth membership (holder + 4 people).Development opportunities.#J-*****-Ljbffr
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Operations Lead
hace 4 semanas
Xico, México Certu Systems A tiempo completoOperations Lead – Driving Daily Execution & ExcellenceLocation : Santa Fé, CDMX | Team : Operations | Reports To : Director of Customer SuccessWhy Certu Systems?Work alongside top problem-solvers addressing complex logistics challenges through a proven supply chain AI platform used by national and global enterprises.Every day, we ensure the right products...
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Remote Client Operations Lead
hace 4 semanas
Xico, México Opsarmy A tiempo completoA leading outsourcing firm is seeking a Client Operations Lead to manage day-to-day coordination between clients and offshore teams.This mid-level leadership role requires 2-4 years of BPO or operations experience, strong English communication skills, and organizational abilities.You will be responsible for maintaining communication, supporting talent, and...
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Remote Client Operations Lead
hace 3 días
Xico, México Opsarmy Careers A tiempo completoA remote operations management firm is seeking a Client Operations Lead to manage client relationships effectively. The ideal candidate will have 2–5 years of BPO or operations experience, exceptional communication skills, and be comfortable managing multiple accounts. Responsibilities include acting as the primary contact for clients, monitoring...
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Accounting Operations Lead
hace 4 semanas
Xico, México Kitchensync A tiempo completoAccounting Operations Lead in Mexico City OfficeWorkflow & Task ManagementOversee daily task assignments, capacity planning, and workload distribution across the Mexico City accounting team.Ensure tasks are completed on time and elevate bottlenecks before they affect deliverables.Ensure deliverables are completed on-time, participating actively when needed...
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Accounting Operations Lead
hace 4 semanas
Xico, México Kitchensync A tiempo completoAccounting Operations Lead in Mexico City OfficeWorkflow & Task ManagementOversee daily task assignments, capacity planning, and workload distribution across the Mexico City accounting team.Ensure tasks are completed on time and elevate bottlenecks before they affect deliverables.Ensure deliverables are completed on-time, participating actively when needed...
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Accounting Operations Lead
hace 4 semanas
Xico, México Kitchensync A tiempo completoAccounting Operations Lead in Mexico City OfficeWorkflow & Task ManagementOversee daily task assignments, capacity planning, and workload distribution across the Mexico City accounting team.Ensure tasks are completed on time and elevate bottlenecks before they affect deliverables.Ensure deliverables are completed on-time, participating actively when needed...
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Accounting Operations Lead
hace 4 semanas
Xico, México Kitchensync A tiempo completoAccounting Operations Lead in Mexico City OfficeWorkflow & Task ManagementOversee daily task assignments, capacity planning, and workload distribution across the Mexico City accounting team.Ensure tasks are completed on time and elevate bottlenecks before they affect deliverables.Ensure deliverables are completed on-time, participating actively when needed...
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Regional Operations Lead
hace 4 semanas
Xico, México Msd A tiempo completoThis role primarily supports in bigger regions the study portfolio management, focusing in development and strengthening of the regional capabilities in clinical research in assigned Therapeutic Areas (TA).Under the supervision and oversight of the Regional Operations Head, this role supports the the study allocation strategy, end to end performance and...
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Mexico Operations Lead
hace 4 semanas
Xico, México Draiver A tiempo completoA technology company is seeking an Operations Manager to oversee logistics and vehicle movements in Xico, Mexico.This role involves managing a local operations team, ensuring on-time execution, and enhancing client relationships.The ideal candidate should have over 5 years of experience in operations management, strong leadership skills, and the ability to...
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Client Operations Lead | Remote | Mexico
hace 4 semanas
Xico, México Opsarmy Careers A tiempo completoClient Operations Lead | Remote | Mexico Apply for the Client Operations Lead | Remote | Mexico role at OpsArmy CareersOverviewOpsArmy is looking for a Client Operations Lead to oversee day-to-day coordination between clients and the offshore talent supporting their teams.This mid-level leadership role focuses on people support, communication, and...
