Client Operations Lead | Remote | Mexico
hace 4 semanas
Client Operations Lead | Remote | Mexico Apply for the Client Operations Lead | Remote | Mexico role at OpsArmy CareersOverviewOpsArmy is looking for a Client Operations Lead to oversee day-to-day coordination between clients and the offshore talent supporting their teams.This mid-level leadership role focuses on people support, communication, and operational consistency.ResponsibilitiesAct as the primary operational contact for assigned clients.Provide updates, gather feedback, and ensure expectations are understood on both sides.Maintain a predictable communication rhythm to support account stability.Build rapport and trust through responsiveness, clarity, and professionalism.Work closely with talent to clarify tasks, goals, and performance expectations.Conduct quick coaching conversations and check-ins to address concerns.Monitor attendance, productivity, and adherence to client workflows.Address small performance issues early and elevate when needed.Track progress on daily tasks and weekly deliverables.Ensure the team follows SOPs and client standards consistently.Assist in updating documentation when workflows change.Flag any operational risks or recurring challenges.Anticipate and resolve miscommunications or workflow gaps before escalation.Align both client and talent perspectives during uncertain situations.Maintain fairness and clarity during all discussions.What You Bring2–4 years experience in a BPO, client-facing, or operations environment.Strong English communication skills.Experience guiding or supporting offshore staff is a plus.Highly organized with excellent follow-through.Solution-oriented mindset with the ability to stay calm and professional.ApplyApply here:
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Client Operations Lead | Mexico City | Remote
hace 19 horas
Xico, México Opsarmy Careers A tiempo completoClient Operations Lead – Mexico City (Remote) We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients on expectations,...
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Client Operations Lead | Mexico City | Remote
hace 22 horas
Xico, México Opsarmy Careers A tiempo completoClient Operations Lead – Mexico City (Remote) We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients on expectations,...
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Remote Client Operations Lead
hace 22 horas
Xico, México Opsarmy Careers A tiempo completoA remote operations management firm is seeking a Client Operations Lead to manage client relationships effectively. The ideal candidate will have 2–5 years of BPO or operations experience, exceptional communication skills, and be comfortable managing multiple accounts. Responsibilities include acting as the primary contact for clients, monitoring...
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Client Operations Lead | Mexico City | Remote
hace 22 horas
Xico, México Opsarmy A tiempo completoPosition Type: Full-Time. Location: Remote. Apply here: https://operationsarmy.com/application About the Role We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Client Operations Lead | Mexico City | Remote
hace 19 horas
Xico, México Opsarmy A tiempo completoPosition Type: Full-Time. Location: Remote. Apply here: https://operationsarmy.com/application About the Role We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Remote Client Operations Lead
hace 4 semanas
Xico, México Opsarmy A tiempo completoA leading outsourcing firm is seeking a Client Operations Lead to manage day-to-day coordination between clients and offshore teams.This mid-level leadership role requires 2-4 years of BPO or operations experience, strong English communication skills, and organizational abilities.You will be responsible for maintaining communication, supporting talent, and...
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Client Operations Lead | Remote | Mexico
hace 4 semanas
Xico, México Opsarmy A tiempo completoJob Description: Client Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: the RoleOpsArmy is looking for a Client Operations Lead to oversee day-to-day coordination between clients and the offshore talent supporting their teams.This role is ideal for someone with BPO or outsourcing experience who understands client expectations, team...
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Remote Client Operations Lead: Aligning Clients
hace 4 semanas
Xico, México Opsarmy Careers A tiempo completoA remote operations firm is seeking a Client Operations Lead to manage daily interactions between clients and offshore teams.This role requires 2-4 years of experience in a relevant environment, strong organization skills, and the ability to communicate effectively in English.The ideal candidate will maintain operational consistency, address client needs...
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Remote Client Operations Lead — Elevate Engagement
hace 4 semanas
Xico, México Opsarmy Careers A tiempo completoA dynamic company in operations management is seeking a Client Operations Manager for a remote position based in Mexico City.This role requires strong BPO experience and proficiency in English communication, aiming to oversee client relations, manage operational tasks, and support talent effectively.With responsibilities ranging from client management to...
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Remote Senior Financial Operations Lead
hace 4 semanas
Xico, México Shift Markets A tiempo completoA global broker is seeking a Senior Financial Operations Associate to lead financial operations focusing on accuracy and compliance.The role requires fluency in Mandarin, strong English skills, and advanced proficiency in Excel.Responsibilities include managing client transactions and cash, analyzing reports, and overseeing reconciliations.The position is...