Bilingual Member Support Team Lead — On-site CDMX

Hace 5 días

Mexico City Landing Jornada completa

Landing is seeking a hands-on Member Support Team Lead in Mexico City to guide frontline agents, resolve escalations, and ensure exceptional member experiences. The role reports to the Member Support Manager and requires a proactive, growth-oriented mindset.

You will mentor staff, coordinate day-to-day support, and drive performance improvements while maintaining a strong customer-first focus in a fast-paced environment.