Customer Support Analyst
hace 4 semanas
**Position Summary**Reporting to the Customer Experience Manager, you will be responsible for gathering, maintaining, and analyzing data in support of the functions within the Customer Service and Supply Chain organization.In this role you will work closely with Customer Service, Supply Chain, IT and external customers to ensure efficient electronic communication.This is an excellent entry level job to learn about business analytics, process improvement, and the Order to Cash process.At Parker, you will cultivate a strong culture by participating in High Performance Teams and operating in a LEAN environment.**Responsibilities**- Support in the planning, implementation, and follow-up of projects as directed by manager.- Support Electronic Data Interchange (EDI) projects and ensure seamless and efficient electronic communication between the organization and its customers/partners.Including training of customer service team.- Support implementation of customer portals; administration, monitoring, and training.- Support conversion of the CRM system to Salesforce including training.- Support MyParker/PHconnect administration and training for internal and external users.- Support in the development and implementation of PowerBI dashboards to present appropriate data in a concise way.- Monitor and ensure the integrity and accuracy of relevant master data (including customer master, BOMs, routing guides, lead times) to support customer service and supply chain processes.- Maintain OEC/Salesforce Robotic Process Automation.- Proactively review processes and analyze data to identify opportunities and/or problems.Recommend actions for improvement.- Stay up to date on IT trends, including AI and RPA, to identify opportunities to improve project efficiency and effectiveness.**Qualifications****Qualifications**- Bachelor's degree in computer science, business informatics, technical business administration, or related field preferred but not required.- Minimum 2 years of customer service and problem-solving skills required.Strong analytical and communication skills**Parker Hannifin**Parker Hannifin can be found on and around everything that moves.The company employs approximately 58,000 people in 49 countries around the world and with annual sales exceeding $13 billion dollars.Parker is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets.Parker's focus on solving some of the world's greatest engineering challenges sparks our passion for innovation and secures our future growth.Our technological expertise creates a more sustainable future for us all.**Language Tags
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Customer Support Analyst
hace 16 horas
Apodaca, México Parker Hannifin Corporation A tiempo completo**Position Summary**Reporting to the Customer Experience Manager, you will be responsible for gathering, maintaining, and analyzing data in support of the functions within the Customer Service and Supply Chain organization. In this role you will work closely with Customer Service, Supply Chain, IT and external customers to ensure efficient electronic...
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Manufacturing It Infrastructure Analyst — Growth
hace 4 semanas
Apodaca, México Koch Engineered Solutions A tiempo completoA global industrial solutions partner in Nuevo León is seeking an IT Infrastructure Analyst to support its manufacturing facility.This role involves setting up workstations, troubleshooting technical issues, and providing excellent customer service.Candidates should have a minimum of 5 years' experience in an IT support role, fluent English skills, and a...
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Customer Service Analyst
hace 2 días
Apodaca, México Munters A tiempo completoDid you know that we facilitate over half of the world’s lithium battery production? And that 1 out of 7 meals worldwide have been produced in facilities equipped with our climate control? Munters has been a pioneer of sustainable air treatment solutions since 1955. Today our technology is more relevant than ever and is mission-critical for the production...
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Customer Support Leader
hace 1 semana
Apodaca, México ABB A tiempo completo**Customer Support Leader**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Customer Support Leader
hace 1 semana
Apodaca, México ABB A tiempo completo**Customer Support Leader**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Customer Support Specialist
hace 2 días
Apodaca, México ABB A tiempo completo**Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Customer Service Support Manager
hace 2 semanas
Apodaca, México Grundfos Holding AS A tiempo completoWould you like to work in an international, innovative organization, where we produce high-quality solutions_ and are constantly looking to enhance existing and develop new offerings as a _Customer Service Support Manager?_ Then we have an interesting position in Grundfos for you!_ **What is the job about?** As a Customer Service Support Manager, you will...
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Customer Service Support Manager
hace 2 semanas
Apodaca, México Grundfos Holding AS A tiempo completoWould you like to work in an international, innovative organization, where we produce high-quality solutions_ and are constantly looking to enhance existing and develop new offerings as a _Customer Service Support Manager?_ Then we have an interesting position in Grundfos for you!_**What is the job about?**As a Customer Service Support Manager, you will have...
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Customer Support Specialist
hace 4 días
Apodaca, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Order Management...
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Customer Site Warehouse Support
hace 6 días
Apodaca, México Fastenal A tiempo completoCustomer Site Warehouse Support Ave. NAFTA, Apodaca, NL 66600 NL014 Full-time Shift(s): MON TUE WED THU FRI 6:00pm - 3:00pm OVERVIEW: Working as Full-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at Ave. NAFTA, Apodaca, NL...