Customer Solutions Manager
hace 3 semanas
OverviewWe are looking for a Customer Solutions Manager to drive customer acquisition and support the adoption of JC360, an enterprise workforce productivity and operational analytics platform.This is a customer-facing role with ownership of the full customer lifecycle, from initial outreach and lead engagement through solution introduction, onboarding, and ongoing customer support. The role is suited for a professional who is comfortable combining enterprise software sales activities with hands-on customer enablement and support.The position requires strong communication skills, a solid understanding of enterprise IT environments, and the ability to operate autonomously within an international organization. Key ResponsibilitiesSales and Customer AcquisitionIdentify and engage potential enterprise customers within the Spanish-speaking marketManage early-stage lead generation and initial outreach activitiesQualify inbound and outbound opportunities and guide prospects through the sales cycleConduct product demonstrations and solution discussionsSupport commercial negotiations and close customer engagementsMaintain accurate sales pipeline, activity tracking, and reportingCustomer Enablement and Ongoing SupportOnboard new customers and support successful adoption of the JC360 platformProvide day-to-day customer assistance related to platform usage and configurationTroubleshoot functional and application-level issues in enterprise environmentsWork with Windows-based systems and common enterprise technologiesCoordinate with internal technical teams for escalations when requiredEnsure a high level of customer satisfaction throughout the customer lifecycleQualifications and Key SkillsExperience in enterprise IT software or SaaS environmentsBackground in B2B software sales, customer success, technical support, or hybrid customer-facing rolesUnderstanding of enterprise sales cycles and customer decision processesComfortable interacting with professional stakeholders and decision-makersSolid technical foundation, including familiarity with Windows environments or enterprise applicationsAbility to work independently and manage multiple customer engagementsNative Spanish and advanced EnglishAbout JobCTRLJobCTRL Kft. is an international software company developing JC360, an enterprise workforce productivity and operational analytics platform for large organizations.JC360 enables leadership teams to gain real-time visibility into operational execution across on-site and remote teams, supporting more transparent and data-driven decision-making. #J-18808-Ljbffr
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Mexico City JobCTRL Inc. A tiempo completoA global software company is seeking a Customer Solutions Manager to drive customer acquisition and support the adoption of their JC360 platform. This customer-facing position involves managing the full customer lifecycle, from lead engagement through ongoing support. Ideal candidates will have experience in enterprise IT software sales or customer success,...
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Spanish-Speaking Enterprise Solutions Manager
hace 3 semanas
Mexico City JobCTRL Inc. A tiempo completoA leading software company in Mexico City is seeking a Customer Solutions Manager to drive customer acquisition and support the adoption of JC360, a platform for workforce productivity. This role is customer-facing, involving the full customer lifecycle from outreach to support. Ideal candidates will have experience in enterprise IT software or SaaS, strong...
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Customer Success Specialist
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 4 semanas
Mexico City Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoDescripción del trabajo ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and...
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Customer Success Specialist
hace 3 semanas
Mexico City Customer Intelligence Inc. A tiempo completoDescripción del trabajo ABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and...
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Mexico City TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Mexico City TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll...
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Customer Success Manager
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Mexico City TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Mexico City Hirebridge A tiempo completoA leading solutions provider is seeking a Strategic Customer Success Manager in Mexico City. You will manage relationships with 15-20 strategic accounts, driving product adoption and delivering value through quarterly reviews and proactive advocacy. The role requires 5+ years in customer success or account management, strong communication skills, and the...
