Contact Center Voip/Sip Technical Specialist

hace 4 semanas


Monterrey, México Bella Dental A tiempo completo

We're a growing dental contact center looking for a VOIP expert to join our team to ensure our self-hosted PBX system runs smoothly.This position is 100% remote.**RESPONSIBILITIES**- Identifies, analyzes, and resolves technical issues- Monitor and resolve caller-ID/spam risk issues on outbound lines- Develop custom contact center reports- Administer phone system quality assurance- Assist in agent quality assurance- Help answer calls and schedule patientsTipo de puesto: Tiempo completoSueldo: $15,****** - $30,****** al mesHorario:- Incluye fines de semana- Lunes a viernesPregunta(s) de postulación:- how do you feel about working Saturdays and Sundays?Experiência:- VoIP engineering: 3 años (Deseable)



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