Contact Center Voip/sip Technical Specialist
hace 5 días
We're a growing dental contact center looking for a VOIP expert to join our team to ensure our self-hosted PBX system runs smoothly. This position is 100% remote.
**RESPONSIBILITIES**
- Identifies, analyzes, and resolves technical issues
- Monitor and resolve caller-ID/spam risk issues on outbound lines
- Develop custom contact center reports
- Administer phone system quality assurance
- Assist in agent quality assurance
- Help answer calls and schedule patients
Tipo de puesto: Tiempo completo
Sueldo: $15,000.00 - $30,000.00 al mes
Horario:
- Incluye fines de semana
- Lunes a viernes
Pregunta(s) de postulación:
- how do you feel about working Saturdays and Sundays?
Experiência:
- VoIP engineering: 3 años (Deseable)
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