Customer Support Operations Specialist
hace 7 días
A dynamic service provider in Mexico is seeking a Customer Support professional to enhance customer experience and improve operational workflows. In this role, you will collaborate with various teams, track support data, and optimize tools to streamline processes. Ideal candidates should have at least 2 years of experience in customer support and strong communication skills. The position offers a competitive salary range, various benefits, and a culture that values your ideas and contributions.
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Support Operations Specialist
hace 2 semanas
Tijuana, B.C., México Equivity A tiempo completoy detalle de las actividadesSummary of the roleAs a Support Operations Specialist, you'll be the first point of contact for customers, helping them troubleshoot issues, learn, and turn feedback into insights for our product team. You'll work closely with Customer Success, Product, and Engineering to ensure every interaction reflects the quality and...
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Technical Support Specialist- Mandarin Support
hace 2 semanas
Tijuana, México Teradata A tiempo completoWhat You’ll Do The Technical Support Professional - Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...
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Remote Customer Support Specialist — Ecommerce
hace 3 semanas
Tijuana, México Printful A tiempo completoOverview A leading ecommerce company based in Tijuana is looking for a motivated Customer Support Specialist to enhance customer experience. Responsibilities Provide support to customers on various issues Manage orders Compile reports Qualifications High school diploma 1-2 years of experience in online customer support Strong communication skills Benefits...
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Customer Operations
hace 3 semanas
Tijuana, México Félix Technologies Inc A tiempo completo**About Us**Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. We combine Blockchain and Artificial Intelligence to disrupt how remittances are done today and build the future of cross-border payments.**About the Role**As a member of our team, you will have the unique opportunity to...
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Customer Support
hace 7 días
Tijuana, México Equivity A tiempo completoJoin Our Team as a Customer Support! About the Role As a Customer Support, you’ll play a key role in shaping how we support our customers from the inside out. You’ll be the bridge between our customers and internal teams helping solve issues, improve processes, and turn real customer feedback into meaningful improvements. This role is ideal for someone...
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Customer Support
hace 7 días
Tijuana, México Equivity A tiempo completoJoin Our Team as a Customer Support! About the Role As a Customer Support, you’ll play a key role in shaping how we support our customers from the inside out. You’ll be the bridge between our customers and internal teams helping solve issues, improve processes, and turn real customer feedback into meaningful improvements. This role is ideal for someone...
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Customer Support Representative
hace 2 semanas
Tijuana, México R.S. Hughes Co. Inc. A tiempo completo**Position Description**The Mexico Customer Support Representative will be responsible for handling a high-volume of phone inquiries from R.S. Hughes customers and Outside Sales Reps, regarding pricing, availability, and delivery logistics. This position will manage orders to include order entry, backlog management, and leverage all available resources to...
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Customer Support Specialist
hace 6 días
Tijuana, México Kontak A tiempo completo**Tasks**- Ensure the highest levels of customer satisfaction- Make system change requests (ex., Rename extension, change phone routes)- Troubleshoot and resolve hardware issues, including guiding customers through phone reboots and factory resets- Enable system integrations for customers- Conduct remote diagnostics and troubleshooting- Resolve or Escalate...
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Application Support Consultant
hace 4 semanas
Tijuana, México Demant Operations S.A. de C.V. A tiempo completo**Duties and Responsibilities**- Registers all tasks and activities in remedy service desk software (including time).- Actively participates in department meetings and other team functions.- Participates in general meetings.- Analysis of business needs.- Understands strategic goals and develop requirement in accordance.- Establishes an overview of the...
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Ad Operations Specialist
hace 3 semanas
Tijuana, México Leadsmarket A tiempo completoWe are seeking a talented and enthusiastic hands‑on Ad Operations Specialist. LeadsMarket is looking to hire a full time Ad Operations Specialist, who will be responsible for managing the setup, delivery, optimizations, and reporting of digital ad campaigns for multiple clients within a team environment. You will work with cross functional groups to...