Customer Quality Manager

hace 3 semanas

Mexicali, México Advanced Energy A tiempo completo

The Customer Quality Manager is responsible to recommend and implement operating practices related to customer satisfaction and retention.He/she is responsible for customer relationships and transactional opportunities related to the resolution of concerns.The role serves as the primary interface for various levels within the customer and AE environment to resolve matters related to Quality/Reliability of product, internal processes and procedures that impact customer satisfaction.The role manages the customer relationship as related to customer satisfaction, quality expectations, process controls, and delivery expectations.Responsibilities also include negotiations on business critical matters by coordinating input with cross functional groups, and external customers and subsequently has the authority to make recommendations on matters of significant impact on company authority to deviate, or proceed with actions related to overall customer and AE satisfaction.ESSENTIAL RESPONSIBILITIES: Responsible for managing the relationship between customer's Quality, Engineering and Production groups and AE's Engineering, Sales, Marketing, Service, Quality and Operations functions to resolve product reliability and performance issues.Responsible for working with cross-functional groups to coordinate strategies for meeting customer's requirements in all quality areas that also serve AE's business needs.Creates and reviews strategies with functional owners and drives program completions.Coordinates with other departments failure analysis reports, data analysis, corrective action, root cause analysis, and quality performance reports.Interacts with executives and/or major customers.Interactions involve controversial situations, customer negotiations, and/or influencing and persuading other senior level managers Initiates 8D root cause analysis

  • Customer Quality Manager

    hace 3 semanas

    Mexicali, México Advanced Energy Industries, Inc. A tiempo completo

    **:The Customer Quality Manager is responsible to recommend and implement operating practices related to customer satisfaction and retention.He/she is responsible for customer relationships and transactional opportunities related to the resolution of concerns.The role serves as the primary interface for various levels within the customer and AE environment...

  • Customer Quality Manager

    hace 3 semanas

    Mexicali, México Advanced Energy Industries, Inc. A tiempo completo

    **:The Customer Quality Manager is responsible to recommend and implement operating practices related to customer satisfaction and retention. He/she is responsible for customer relationships and transactional opportunities related to the resolution of concerns. The role serves as the primary interface for various levels within the customer and AE environment...

  • Customer Quality Manager

    hace 2 semanas

    Mexicali, México Advanced Energy Industries, Inc. A tiempo completo

    ***: The Customer Quality Manager is responsible to recommend and implement operating practices related to customer satisfaction and retention. He/she is responsible for customer relationships and transactional opportunities related to the resolution of concerns. The role serves as the primary interface for various levels within the customer and AE...

  • Customer Quality Engineer

    hace 2 semanas

    Mexicali, México Garrett Advancing Motion A tiempo completo

    **You will oversee and perform Quality activities to assure customer satisfaction by having direct & frequent contact with customer and/or internal/external cross-functional team impact as requested. You will lead & support projects related to get customer certifications for the plant, and will be the driver of the effective execution of Quality Projects and...

  • Sr. Manager, Customer Quality

    hace 3 semanas

    Mexicali, México Advanced Energy Industries, Inc. A tiempo completo

    **SR. MANAGER, CUSTOMER QUALITY*****:The primary focus of the Factory Customer Quality Assurance Director is to drive resolution for problems in materials, components and products, though systematic and fast methodologies. Lead 8D problem resolution teams for internal and external raised concerns which includes close interaction with other functions as...

  • Customer Quality Assurance Manager

    hace 3 semanas

    Mexicali, México Industrias Sl, S.A. De C.V. A tiempo completo

    Descripción y detalle de las actividadesThe primary focus of the Factory Customer Quality Assurance Manager is to drive resolution for problems in materials, components and products, though systematic and fast methodologies.Lead 8D problem resolution teams for internal and external raised concerns which includes close interaction with other functions as...

  • Quality Manager

    hace 3 semanas

    Mexicali, México findojobs A tiempo completo

    Descripción y detalle de las actividades: Responsible for the overall direction, coordination, and evaluation of the Quality System, ensuring product quality and process quality meet business, regulatory and customer objectives.Directly manages IQC (Incoming Quality Control), PQC (Process Quality Control) OQC (Outgoing Quality Control) processes and...

  • Quality Manager

    hace 4 semanas

    Mexicali, México Advanced Energy Industries, Inc A tiempo completo

    Responsible for the overall direction, coordination, and evaluation of the Quality System, ensuring product quality and process quality meet business, regulatory and customer objectives. Directly manages IQC (Incoming Quality Control), PQC (Process Quality Control) OQC (Outgoing Quality Control) processes and Supplier Quality to drive continuous...

  • Quality Manager

    hace 17 minutos

    Mexicali, México Advanced Energy Industries, Inc A tiempo completo

    Responsible for the overall direction, coordination, and evaluation of the Quality System, ensuring product quality and process quality meet business, regulatory and customer objectives. Directly manages IQC (Incoming Quality Control), PQC (Process Quality Control) OQC (Outgoing Quality Control) processes and Supplier Quality to drive continuous...

  • Quality Manager

    hace 17 minutos

    Mexicali, México Emprego MX A tiempo completo

    **Descripción y detalle de las actividades** - : Responsible for the overall direction, coordination, and evaluation of the Quality System, ensuring product quality and process quality meet business, regulatory and customer objectives. Directly manages IQC (Incoming Quality Control), PQC (Process Quality Control) OQC (Outgoing Quality Control) processes and...