Field Engineer
hace 4 días
Carestream is an Equal Opportunity Employer Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. All applicants must complete the online application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations. Requisition ID: 4618 Position Summary Key Roles & Responsibilities Focus on resolving customer’s issues to their complete satisfaction Resolve the problems both remotely and in the field to the customer's delight Solves the customer’s problem the first time Focuses in on break fix problems with the support of the COE team Delivers solution to the customer and CSH on time and at the lowest cost possible Adds knowledge articles to the Service knowledge management system Establish good communications and relationship with customers Present a professional image and promote customer confidence Individual will contact customers, set up appointments, and communicate effectively during onsite visits Responsible for parts ordering and management Timely and effective repair of customer equipment Follow escalation processes and communicate to the appropriate level regarding problem equipment or customer satisfaction issues Ensures data integrity in call reporting, expense reporting and other administrative requirements Diagnose/repair equipment according to established processes, documents, service manuals, and software tools Performs equipment maintenance/installation according to specifications Performs systems verification in accordance with policies and procedures Train and provide simple repair information to customers for operating their system Attain system/customer knowledge to maximize system performance and customer satisfaction Responsible for assigned and back up accounts and for growing the service agreement business Able to work on standby and respond to call outs after hours Some territories may require extended travel and overnight stay Continues to develop skills towards new technologies Required Skills & Education Electronic engineer or Biomedical Engineer English language > 80% Desired Skills High technical skills, electrical, mechanical software, networking Excellent team player and team building skills Excellent organization Excellent analytical troubleshooting skills Time management skills Able to think critically Able to interface effectively with a wide range of staff from customer to managers Experience with all Windows platforms Strong interpersonal, verbal, and written communication skills Excellent customer relation / communication skills Individual must have ability to work with minimal supervision Demonstrated ability to use communications tool (e.g. pager, voice mail, e-mail, etc) Demonstrated knowledge and applications of network management systems, network client server support, network troubleshooting, network administration and network performance analysis tools #J-18808-Ljbffr
-
Field Services Engineer
hace 6 días
Tuxtla Gutiérrez, México Carestream A tiempo completoCarestream is an Equal Opportunity Employer and we are looking for your talent as FIELD ENGINEER based in Tuxtla Gutiérrez, Chiapas. Position Responsibilities Focus on resolving customer’s issues to their complete satisfaction. Resolve the problems both remotely and in the field to the customers delight. Solves the customer’s problem the first time....
-
Field Services Engineer
hace 4 días
Tuxtla Gutiérrez, México Carestream A tiempo completoCarestream is an Equal Opportunity Employer and we are looking for your talent as FIELD ENGINEER based in Tuxtla Gutiérrez, Chiapas. Position Responsibilities Focus on resolving customer’s issues to their complete satisfaction. Resolve the problems both remotely and in the field to the customers delight. Solves the customer’s problem the first time....
-
Tuxtla Gutiérrez, México Carestream A tiempo completoA global healthcare company is seeking an Electronic or Biomedical Engineer for customer service positions in Tuxtla Gutiérrez, Chiapas. The ideal candidate should have excellent technical skills, a strong focus on customer satisfaction, and be able to manage parts and perform timely repairs. An engineering degree and proficiency in English are crucial. The...
-
Field Services Engineer
hace 4 días
Tuxtla Gtz, Chiapas, México Carestream A tiempo completoCarestream is an Equal Opportunity Employer and we are looking for your talent as FIELD ENGINEER based in Tuxtla Gutiérrez, Chiapas.Position Responsibilities:• Focus on resolving customer's issues to their complete satisfaction.• Resolve the problems both remotely and in the field to the customers delight.• Solves the customer's problem the first...
-
Field Engineer
hace 1 semana
Tuxtla Gtz, Chiapas, México Carestream Health A tiempo completoDate: Dec 19, 2025Location: Tuxtla Gutierrez, CHP, MXCompany: Carestream HealthCarestream is an Equal Opportunity EmployerCarestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status,...
-
Field Engineer
hace 1 semana
Tuxtla Gtz, Chiapas, México Carestream Health A tiempo completoCarestream is an Equal Opportunity EmployerCarestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state...
-
Validation Engineer
hace 4 semanas
Tuxtla Gutiérrez, Chis., México Pentangle Tech Services | P5 Group A tiempo completoPosition Overview We are seeking an experienced HIL (Hardware-in-the-Loop) Validation Engineer to join our team. The ideal candidate will have a strong background in HIL systems, particularly using dSPACE , and proficiency in Matlab/Simulink for model-based development and validation. Key Responsibilities Develop, configure, and maintain HIL test benches...
-
Engineer- Electrical
hace 4 semanas
Tuxtla, México TMC A tiempo completoPosition Summary: The Senior Project Engineer – Senior Electrical Commissioning plays a critical role in ensuring the successful commissioning of electrical systems in mission-critical environments such as data centers. This position requires a proactive, detail-oriented professional with strong technical expertise in electrical system design,...
-
Field Services Engineer – Medical Equipment
hace 4 días
Tuxtla Gutiérrez, México Carestream A tiempo completoUna empresa de tecnología médica busca un Ingeniero de Campo para resolver problemas de clientes en Tuxtla Gutiérrez, Chiapas. Se requiere una licenciatura en Ingeniería Electrónica o Biomédica y al menos un año de experiencia en el campo. El candidato debe tener habilidades técnicas en electricidad y mecánica, así como un nivel de inglés de al...
-
Sr. Platform Enginieer
hace 3 semanas
Tuxtla Gutiérrez, Chis., México Arqia A tiempo completoLearn more about the company: Arqia specializes in mobile connectivity and IoT (Internet of Things) solutions, offering a robust platform for SIM card management and global connectivity. Its purpose is to transform the future of communication and connectivity in Brazil and worldwide. With a culture that values innovation and continuous development, we seek...