ABA Intake Specialist
hace 1 semana
About the job ABA Intake Specialist (Mexico | Remote) Job Title: ABA Intake Specialist (Applied Behavior Analysis | Autism Care) The ABA Intake Specialist serves as the first point of contact for prospective families seeking care. This role is critical in shaping the family's initial experience by ensuring that all necessary information is gathered promptly and accurately, while guiding them smoothly through the benefits verification and authorization process. The ideal candidate is empathetic, detail-oriented, bilingual (Spanish strongly preferred), and thrives in a high-volume, fast-paced environment. Promptly contact prospective families following online sign-ups or inquiries. Conduct intake screenings to gather missing information and confirm eligibility. Provide compassionate support to families, establishing trust from the very first interaction. Accurately record and manage intake data in Salesforce. Convert qualified leads into opportunities and seamlessly transition them to the benefits verification and authorization team. Disqualify or close leads when appropriate (e.g., no qualifying diagnosis, unresponsive families). 3. Conversion & Follow-Up Proactively re-engage families who have paused or gone inactive to maximize conversions. Provide intake coverage during evenings and weekends as needed to capture leads in real time. Partner with Intake Managers to follow established SOPs, scripts, and quality assurance standards. Collaborate with cross-functional teams (clinical, revenue cycle management, operations) to ensure a smooth handoff and transition into care. Participate in ongoing training, feedback, and process improvement initiatives to enhance the patient and family experience. Qualifications Bachelors degree or equivalent work experience preferred. 2+ years of experience in patient intake, customer service, or healthcare operations. Bilingual (English/Spanish) strongly preferred. Familiarity with Salesforce or other CRM systems. Experience with ABA (Autism) therapy or healthcare intake strongly preferred. Strong phone presence with excellent verbal and written communication skills. Demonstrated ability to provide empathetic, patient-centered support. Highly detail-oriented with exceptional organizational and multitasking abilities. Flexible availability, including evenings and weekends as needed. #J-18808-Ljbffr
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ABA Patient Intake Coordinator
hace 2 horas
Mexico City OpsArmy A tiempo completoABA Patient Intake Coordinator Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application About the Role We are hiring an ABA Patient Intake Specialist to support families at the beginning of their ABA therapy journey. This role focuses on intake coordination, gathering accurate patient information, and ensuring families...
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ABA Patient Intake Coordinator | Remote
hace 23 horas
Mexico City OpsArmy A tiempo completoABA Patient Intake Coordinator Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application About the Role We are hiring an ABA Patient Intake Specialist to support families at the beginning of their ABA therapy journey. This role focuses on intake coordination, gathering accurate patient information, and ensuring families...
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ABA Patient Intake Coordinator | Remote
hace 19 horas
Mexico City OpsArmy A tiempo completoABA Patient Intake Coordinator Position Type: Full-TimeLocation: Remote Apply here: https://operationsarmy.com/application About the Role We are hiring an ABA Patient Intake Specialist to support families at the beginning of their ABA therapy journey. This role focuses on intake coordination, gathering accurate patient information, and ensuring families...
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ABA Intake Coordinator
hace 1 semana
Mexico City OperationsArmy A tiempo completoAbout the job ABA Intake Coordinator (Mexico | Remote) Job Title: ABA Intake Coordinator (Applied Behavior Analysis | Autism Care) The ABA Intake Coordinator serves as the first point of contact for prospective families seeking care. This role is critical in shaping the family's initial experience by ensuring that all necessary information is gathered...
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ABA Intake Coordinator
hace 1 semana
Mexico City OperationsArmy A tiempo completoAbout the job ABA Intake Coordinator (Mexico | Remote) Job Title: ABA Intake Coordinator (Applied Behavior Analysis | Autism Care) The ABA Intake Coordinator serves as the first point of contact for prospective families seeking care. This role is critical in shaping the family's initial experience by ensuring that all necessary information is gathered...
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Patient Intake Coordinator
hace 2 semanas
Mexico City OpsArmy A tiempo completoPatient Intake Coordinator (ABA / Autism Care)ScheduleFull-time, Monday–Friday9–5pm EST to start (will shift to a later schedule over time)About the RoleThis role is the first point of contact for families seeking ABA therapy for autism care. You'll handle outreach calls, intake screenings, and data entry, helping families move smoothly into benefits...
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Patient Intake Coordinator
hace 2 semanas
Mexico City OpsArmy A tiempo completoPatient Intake Coordinator (ABA / Autism Care)ScheduleFull-time, Monday–Friday9–5pm EST to start (will shift to a later schedule over time)About the RoleThis role is the first point of contact for families seeking ABA therapy for autism care. You'll handle outreach calls, intake screenings, and data entry, helping families move smoothly into benefits...
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Provider Intake Specialist
hace 23 horas
Mexico City OpsArmy A tiempo completoPatient Intake Coordinator (ABA Autism Care) Overview The Patient Intake Coordinator is the first point of contact for families seeking Autism care services. This role plays a critical part in creating a positive first experience by conducting intake screenings, gathering required information, and guiding families through the early stages of the care...
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Provider Intake Specialist
hace 19 horas
Mexico City OpsArmy A tiempo completoPatient Intake Coordinator (ABA Autism Care) Overview The Patient Intake Coordinator is the first point of contact for families seeking Autism care services. This role plays a critical part in creating a positive first experience by conducting intake screenings, gathering required information, and guiding families through the early stages of the care...
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Provider Intake Specialist
hace 3 días
Mexico City OpsArmy A tiempo completoPatient Intake Coordinator (ABA Autism Care)OverviewThe Patient Intake Coordinator is the first point of contact for families seeking Autism care services. This role plays a critical part in creating a positive first experience by conducting intake screenings, gathering required information, and guiding families through the early stages of the care journey....
