Client Operations Lead | Mexico City | Remote
hace 2 días
Client Operations Lead – Mexico City (Remote) We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely with clients on expectations, monitoring delivery and proactively addressing concerns. At the same time, you’ll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who is ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check‑ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years of experience in BPO, operations, or client‑facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Position Type: Full‑time | Location: Remote #J-18808-Ljbffr
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Client Operations Lead | Remote | Mexico
hace 4 semanas
Xico, México Opsarmy Careers A tiempo completoClient Operations Lead | Remote | Mexico Apply for the Client Operations Lead | Remote | Mexico role at OpsArmy CareersOverviewOpsArmy is looking for a Client Operations Lead to oversee day-to-day coordination between clients and the offshore talent supporting their teams.This mid-level leadership role focuses on people support, communication, and...
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Mexico City Operations Lead
hace 4 semanas
Xico, México Quad A tiempo completoJob Description A leading media agency is seeking an Operations Lead to oversee its office in Mexico City. This role focuses on improving operational excellence, workforce strategy, and enhancing office culture while driving client growth. This position offers a collaborative environment, opportunities for career advancement, and the chance to lead a vibrant...
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Mexico City Operations Lead
hace 4 semanas
Xico, México Quad A tiempo completoJob Description A leading media agency is seeking an Operations Lead to oversee its office in Mexico City. This role focuses on improving operational excellence, workforce strategy, and enhancing office culture while driving client growth. This position offers a collaborative environment, opportunities for career advancement, and the chance to lead a vibrant...
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Mexico City Operations Lead
hace 4 semanas
Xico, México Quad A tiempo completoJob Description A leading media agency is seeking an Operations Lead to oversee its office in Mexico City. This role focuses on improving operational excellence, workforce strategy, and enhancing office culture while driving client growth. This position offers a collaborative environment, opportunities for career advancement, and the chance to lead a vibrant...
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Client Operations Lead | Mexico City | Remote
hace 2 días
Xico, México Opsarmy A tiempo completoPosition Type: Full-Time. Location: Remote. Apply here: https://operationsarmy.com/application About the Role We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Client Operations Lead | Mexico City | Remote
hace 2 días
Xico, México Opsarmy A tiempo completoPosition Type: Full-Time. Location: Remote. Apply here: https://operationsarmy.com/application About the Role We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Client Operations Manager | Mexico City | Remote
hace 4 semanas
Xico, México Opsarmy Careers A tiempo completoClient Operations Manager – Mexico City – RemotePosition Type: Full-TimeLocation: RemoteApply here: The RoleWe're hiring a Client Operations Manager to oversee communication, performance alignment, and day-to-day operations between clients and the talent supporting them.You'll play a central role in maintaining smooth workflows, guiding talent, and...
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Operations Lead, Mexico City — Bilingual Media Leader
hace 4 semanas
Xico, México Quad A tiempo completoA leading media agency is looking for an Operations Lead to manage their office in Mexico City. The role emphasizes improving operational excellence and workforce strategy, with a focus on enhancing the office culture and driving client growth. The ideal candidate should have strong leadership experience in media operations and must be bilingual in Spanish...
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Operations Lead, Mexico City — Bilingual Media Leader
hace 4 semanas
Xico, México Quad A tiempo completoA leading media agency is looking for an Operations Lead to manage their office in Mexico City. The role emphasizes improving operational excellence and workforce strategy, with a focus on enhancing the office culture and driving client growth. The ideal candidate should have strong leadership experience in media operations and must be bilingual in Spanish...
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Senior Clinical Operations Lead
hace 2 días
Xico, México Novo Nordisk A tiempo completoA leading pharmaceutical company is seeking a Clinical Operations Senior Head in Mexico City. The successful candidate will lead clinical trial operations ensuring compliance with international standards and efficiency. With over 10 years of experience in clinical research, strong leadership skills, and fluent English, you will oversee operations and manage...