Entry-Level Service Desk Technician
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ERM in Mexico City is seeking an entry-level Service Desk Technician who communicates in English and can handle L1 requests via ticketing and phone. You will join a hybrid workplace supporting users across the region, imaging and deploying workstation assets, and maintaining service quality under SLA.
This role requires a degree in CS/IT or related field, 1–3 years of relevant experience, and a proactive, can-do attitude to work both independently and as part of a team.