Country General Manager México

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Welcome to Brambles and CHEP

Our purpose is to connect people to life's essentials every day. We are trusted by the world's largest brands to move more goods to more people in more places than any other organization. That's how we contribute to a more sustainable future.

The Country General Manager, CHEP Mexico will provide visionary leadership to drive sustainable growth, operational excellence, and strategic innovation within the CHEP Mexico business. Responsible for full P&L management of potential growth scope of a ~$500M USD revenue business, this leader will set the strategic direction, optimize asset efficiency, and champion a high-performance culture. Reporting to the President, LATAM, the CGM will play a pivotal role in shaping the future of the business, executing transformation initiatives, and delivering market-leading customer and employee experiences.

As a key member of the CHEP Latin America Leadership Team, the CGM will influence regional strategy, drive enterprise-wide alignment, and represent CHEP Mexico to internal and external stakeholders, fostering partnerships that enhance business performance and market leadership.

Growth Potential Scope:

Revenue: $500M

Countries Covered: Mexico & LAKAS (Latin America Key Accounts)

Total Headcount: 350 employees

Decision-Making Authority: Full country-level authority within Brambles' governance framework

Key Responsibilities:

Strategic Leadership & Growth

• Develop and execute a clear, customer-centric business strategy aligned with Brambles' transformation agenda.
• Drive sustained, profitable growth by expanding market opportunities, strengthening commercial excellence, and optimizing pricing and revenue models.
• Champion CHEP's innovation agenda, leading the introduction of new platforms, services, and digital capabilities that differentiate the business.
• Strengthen asset efficiency and dramatically reduce leakage rates, leading the Retail Solutions team in collaboration with regional Asset Protection and Asset Management leaders.

Operational & Financial Performance

• Deliver best-in-class operational execution with a focus on asset efficiency, cost control, and financial discipline to maximize cash flow and return on capital.
• Own full P&L accountability, including budgeting, forecasting, and capital investment management to support business growth.
• Ensure robust risk management, compliance, and governance practices that safeguard the integrity and sustainability of the business.

Customer & Market Excellence

• Drive commercial and retail negotiations for Mexico and Latin America Key Accounts, ensuring long-term partnerships that fuel business expansion.
• Cultivate deep, strategic relationships with key customers, positioning CHEP as an indispensable partner in their supply chains.
• Elevate customer experience and Net Promoter Score (NPS) through service excellence, operational reliability, and continuous innovation.

People & Culture Leadership

• Foster a high-performance culture by attracting, developing, and empowering top talent across all levels of the organization.
• Build a robust succession pipeline and drive leadership development to strengthen organizational resilience and long-term capability.
• Champion a culture of accountability, inclusion, and engagement, ensuring a best-in-class employee experience as measured by Brambles Pulse Survey (BPS).
• Uphold a Zero Harm safety culture, ensuring a secure and compliant work environment across all operations.

Regional & Global Influence

• Contribute to the broader Latin America strategic agenda, driving cross-country synergies and operational efficiencies.
• Collaborate with global functions (Finance, Supply Chain, HR, Sustainability, IT) to align CHEP Mexico with best practices and enterprise-wide initiatives.
• Represent CHEP Mexico in industry forums, regulatory bodies, and key business associations (AMCHAM, ANTAD), enhancing the company's market presence and advocacy.

Critical Leadership Capabilities:

Leading Change

• Takes personal ownership of transformational initiatives and inspires action at all levels.
• Communicates change with clarity, purpose, and urgency, ensuring alignment across stakeholders.
• Adapts strategies and approaches dynamically to navigate evolving market conditions.

Leading People

• Identifies and nurtures individual strengths, fostering career growth and organizational agility.
• Engages teams in long-term visioning, linking daily execution to strategic objectives.
• Delegates with trust and accountability, empowering leaders to take ownership of outcomes.
• Encourages innovation, problem-solving, and forward-thinking approaches.

Driving Results

• Sets ambitious performance goals and relentlessly pursues excellence.
• Identifies and capitalizes on opportunities to exceed financial and operational targets.
• Challenges the status quo, driving continuous improvement and breakthrough performance.
• Operates with a bias for action, ensuring disciplined execution of strategic priorities.

Desired Outcomes (First 12-24 Months):

• Establish a high-performing, engaged leadership team, aligned with Brambles' strategic priorities.
• Deliver significant improvements in asset efficiency, leakage reduction, and operational productivity.
• Strengthen commercial and retail execution to enhance revenue growth and margin expansion.
• Drive digital transformation and data-driven decision-making to modernize the business and improve customer experience.
• Achieve financial and sustainability targets, reinforcing Brambles' ESG leadership in Mexico.

Ideal Experience & Qualifications:

• Proven P&L leadership experience with full commercial, operational, and financial accountability.
• Demonstrated success in driving business transformation, including digital innovation, process optimization, and cultural change.
• Strong expertise in customer engagement, commercial excellence, and strategic negotiations.
• Experience leading within a matrixed, multinational organization, balancing global, regional, and local priorities.
• Bachelor's degree in Business Administration, Finance, or Industrial Engineering (MBA preferred).

Personal Attributes:

• Customer-obsessed – places customer experience at the center of business decisions.
• Change agent – challenges convention and leads with a sense of urgency.
• Resilient and adaptable – thrives in dynamic, fast-paced environments.
• People-centric leader – inspires, empowers, and develops top talent.
• High integrity and authenticity – builds trust with stakeholders at all levels.

This role represents an opportunity to lead CHEP Mexico's next phase of growth, shaping a business that delivers exceptional financial performance, operational excellence, and industry-leading sustainability impact.

The Country General Manager will be a transformational leader, positioning CHEP Mexico as a benchmark for innovation, efficiency, and customer-centricity in the global supply chain industry.

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.