Hybrid Senior Specialist, CX
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Nissan Mexicana in Mexico City seeks a CQ & Digital Transformation Sr. Specialist to lead customer experience initiatives across the automotive journey. You will transform feedback into actionable improvements using VoC, surveys, and Mystery Shopper findings, while partnering with IT and business teams.
The ideal candidate blends strong analytics with project management to drive multiple initiatives and deliver measurable CX impact in a hybrid work model.