Senior IT End-User Support

Vertiv Co in Mexicali, MX is seeking an IT Support Specialist to diagnose and resolve hardware and software issues for end users. You will provide second-level support beyond the Service Desk and lead IT project implementations with cross-functional teams.The ideal candidate has 2–4 years of Windows desktop deployment experience, familiarity with software...

Vertiv is seeking an IT Helpdesk Technician in Mexicali to respond to tickets, troubleshoot hardware and software, and assist in deployments following corporate guidelines. You will provide second-level support and help with outages, installations, and local backups while maintaining data confidentiality.Join a team focused on security, teamwork, and...

RESPONSIBILITIESDiagnose and troubleshoot hardware/software issues to document and resolve problems.Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk.Ensure incident management by responding to service desk requests via multiple communication channels and escalating as necessary.Lead hands-on support...

RESPONSIBILITIES Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. Provide second-level user support for hardware and software issues. Assist in hardware and software installation/configuration according to corporate policies and guidelines. Aid in troubleshooting and...

Vertiv Group Corporation seeks an IT Help Desk Technician to provide second-line user support for hardware and software, respond to service desk tickets, and assist with installations and configurations in line with corporate policies. You will aid troubleshooting, support PC replacement programs, and contribute hands-on to IT projects in a fast-paced...

RESPONSIBILITIES Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. Provide second-level user support for hardware and software issues. Assist in hardware and software installation/configuration according to corporate policies and guidelines. Aid in troubleshooting and...

RESPONSIBILITIESDiagnose and troubleshoot hardware/software issues to document and resolve problems.Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk.Ensure incident management by responding to service desk requests via multiple communication channels and escalating as necessary.Lead hands-on support...

RESPONSIBILITIES • Diagnose and troubleshoot hardware/software issues to document and resolve problems. • Provide second-level user support for complex issues that cannot be resolved remotely by the Service Desk. • Ensure incident management by responding to service desk requests via multiple communication channels and escalating as necessary. •...

RESPONSIBILITIES • Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary. • Provide second-level user support for hardware and software issues. • Assist in hardware and software installation/configuration according to corporate policies and guidelines. • Aid in...