Security Assistant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be You

The Security Assistant Manager isaleader that has the capability and responsibility tosupport officers, supervisors tomitigate any riskinto theproperty,help to keepthe safety and wellbeing ofguests,homeowners, colleagues and all individuals into the property.Prevention willbe alwaysthe best resource toarchive goalsand mission.

Knowledge and Skills

• At least 2~3 years of relevant work experience in Luxury Hotel.
• Self-driven and a strategic resourcing professional.
• Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills.
• Good command of both written and spoken Spanish and English.
• Managing a Health and Safety program
• Prior experience in supporting business strategy including the promotion of security-based sales/value add to operational programs
• Prior experience in CPR, First Aid, firefighting and crowd management
• Prior experience with security investigations
• Prior experience with physical security equipment and engineering infrastructure
• Experience reporting, investigating, and documenting work-related accidents and incidents including guest and employee loss in an objective and comprehensive manner.
• CPR certified (certified trainer preferred).
• A passion for teaching and training staff is preferred.

*This position requires applicants to have valid work authorization in Mexico

Master Your Craft

• Implement and maintain a Health and Safety Management system including maintaining safety statements, risk assessments and appropriate training

• Schedule, discipline and direct security personnel in all aspects of security policies and procedures

• Take an active role in the development and implementation of the property's fire and emergency plan, Fire and Emergency Response preparedness plan and all related training including conducting regular fire drills

• Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential liabilities and insurance requirements; and in documenting such activities remain objective and write comprehensive reports. Advise and recommend a wide variety of control measures appropriate to the incident or event. Directs and/or assists in internal and external investigations.

• Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.

• Control and maintain the order of systems, including but not limited to the CCTV, access control system, alarm system and fire protection system and establish escalation plan for systems faults and issues in a timely manner

• Ability to respond properly to all types of emergency or safety situation

• Ability to manage and supervise the day to day security employees of the property and to ensure the safety and security of all residents, employees, personnel and the property

What We Offer and What You Can Expect

You will be part of a supportive team with a true family-oriented culture, where your talent will be valued and recognized.