IT Service Desk Analyst — First‑Line Support

DXC Technology busca un Analista de Soporte Técnico para atender usuarios, registrar incidentes y aplicar soluciones de primer nivel. El rol requiere habilidades en diagnóstico, gestión de tickets y comunicación efectiva en español e inglés técnico. El puesto forma parte del equipo GIS de DXC, con foco en continuidad operativa y cumplimiento de SLAs,...

DXC Technology en Ciudad de México busca un analista de soporte de TI para atender incidentes y solicitudes de usuarios, registrar y clasificar tickets, realizar diagnóstico inicial y resolver en primer contacto cuando sea posible.Se requiere Carrera técnica o licenciatura en TI y mínimo 1 año de experiencia en soporte; se valora inglés técnico y...

Levi Strauss & Co. is seeking a Global Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores worldwide.You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly while minimizing handoffs. You will troubleshoot Windows, macOS, Microsoft 365, identity, connectivity, and...

Merck Group busca un IT Service Desk Agent para ser el primer punto de contacto de usuarios internos en Latinoamérica desde México. Atenderás llamadas, chats y tickets, realizarás troubleshooting básico y documentarás incidencias para resolverlas o escalar a Nivel 2.Se valora experiencia en soporte y conocimiento de Windows/Office 365. Se requiere...

DXC Technology in Mexico City is seeking a bilingual Service Desk Analyst (Level 1) to provide frontline IT support in Spanish and English across voice, chat, and email channels. You will diagnose, document, and resolve common incidents, with escalation when needed, while maintaining clear communication and customer focus.The role covers Windows, Outlook,...

DXC Technology Company is seeking a Service Desk Analyst – Level 1 to provide bilingual (Spanish/English) IT support to end users via voice, chat, and email. You will diagnose, troubleshoot, and resolve common issues in Windows environments, Outlook, browsers, and network connectivity, while documenting incidents and escalating when necessary.The role...

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future Introduction As a Global...

Job Description: About DXC DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Our 125,000+ people in 70+ countries deliver transformative technologies to ensure success, safety, and well-being for...

Job Description: About DXC DXC helps global companies run their mission‑critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Our 125,000+ people in 70+ countries deliver transformative technologies to ensure success, safety, and well‑being for...