Bilingual IT Service Desk Analyst

Hace 2 días

Ciudad de México DXC Technology Company Jornada completa $223,000 - $357,000 Por obra

DXC Technology in Mexico City is seeking a bilingual Service Desk Analyst (Level 1) to provide frontline IT support in Spanish and English across voice, chat, and email channels. You will diagnose, document, and resolve common incidents, with escalation when needed, while maintaining clear communication and customer focus.

The role covers Windows, Outlook, browsers, VPN, and remote support, offering hands‑on experience across end‑user technologies in a dynamic bilingual environment.