Bilingual Genesys Cloud Telecom Support Engineer
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Concentrix is seeking a Telecom Support Engineer (Genesys Cloud) in Mexico City to ensure voice network availability and seamless omnichannel communications. You will diagnose, resolve, and prevent voice network issues while coordinating with clients, vendors, and internal teams to maintain high service levels.
The role requires strong Genesys Cloud experience, SIP/WebRTC knowledge, and a bilingual (English/Spanish) communicator ready to work onsite in Mexico City.