Tech Helpdesk Associate – Multi-Channel Support

Job Summary This entry level multi channel helpdesk position supports hi tech customers through voice and digital channels in an office based day shift environment. The role focuses on handling English speaking interactions resolving technical and account related inquiries documenting each case with high accuracy and ensuring a consistent experience aligned...

Company DescriptionAt KMS Technology Mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority.Job DescriptionWe are seeking an experienced Cloud Architect to lead the technical...

Company DescriptionAt KMS Technology Mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority.Job DescriptionWe are seeking an experienced Cloud Architect to lead the technical...

Company Description At KMS Technology Mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority. Job Description We are seeking an experienced Cloud Architect to lead the...

Cognizant in Guadalajara seeks an entry-level multi-channel helpdesk agent to support hi-tech customers in an office-based day shift. You will handle English-speaking inquiries, document cases with high accuracy, and ensure service standards.You will resolve technical and account questions, follow standard workflows, collaborate with engineering teams, and...

Sr. Tech Lead - Infrastructure Services SReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology...

Job Summary This entry level multi channel helpdesk position supports hi tech customers through voice and digital channels in an office based day shift environment. The role focuses on handling English speaking interactions resolving technical and account related inquiries documenting each case with high accuracy and ensuring a consistent experience aligned...

Are you an experienced, passionate pioneer in technology? A Contact Center Analyst who wants to work in a collaborative environment? As an experienced Contact Center Analyst, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and...

Company Description At KMS Technology Mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority. Job Description We are seeking an experienced Cloud Architect to lead the...