Tech Helpdesk Associate – Multi-Channel Support

Job SummaryThis role focuses on providing expert customer experience support through a multi channel helpdesk in a high tech environment ensuring timely resolution of complex inquiries and seamless service interactions. The specialist will use strong English communication skills to handle office based day shift operations optimize support processes and...

Job Summary This entry level multi channel helpdesk position supports hi tech customers through voice and digital channels in an office based day shift environment. The role focuses on handling English speaking interactions resolving technical and account related inquiries documenting each case with high accuracy and ensuring a consistent experience aligned...

Job Summary This role focuses on providing responsive and knowledgeable multichannel helpdesk support for hi tech customers from an office based environment. The specialist will handle day time queries using spoken English to resolve issues efficiently and document resolutions for continuous improvement. The role contributes to reliable customer experiences...

Company Description At KMS Technology Mexico, we are passionate about building innovative software solutions that drive impact. As part of an international tech company, we offer a collaborative and inclusive environment where your ideas matter and your growth is our priority. Job Description We are seeking an experienced Cloud Architect to lead the...

Cognizant in Guadalajara seeks an entry-level multi-channel helpdesk agent to support hi-tech customers in an office-based day shift. You will handle English-speaking inquiries, document cases with high accuracy, and ensure service standards.You will resolve technical and account questions, follow standard workflows, collaborate with engineering teams, and...

Sr. Tech Lead - Infrastructure Services SReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology...

About HomewardHomeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their...

Cognizant in Guadalajara is seeking an experienced Support Specialist to deliver expert customer experience via a multi-channel helpdesk in a high-tech environment.You will handle complex inquiries in English, document outcomes, and collaborate with product and CX teams to improve processes and satisfaction.This office-based day shift role emphasizes...

Job Summary This entry level multi channel helpdesk position supports hi tech customers through voice and digital channels in an office based day shift environment. The role focuses on handling English speaking interactions resolving technical and account related inquiries documenting each case with high accuracy and ensuring a consistent experience aligned...