Remote B2B SaaS CX Specialist for Partner Support
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Nabis, a leading cannabis wholesale platform, is seeking a Customer Experience Associate to join the CX team in a fully remote role. You will be the frontline contact for brand and retail partners, delivering responsive, high-quality support across email, phone and chat, while coordinating with cross-functional teams to resolve issues.
Ideal candidates have 2+ years in B2B customer service or operations within SaaS or marketplace environments, excellent written and verbal English, and the