Application Support Analyst

hace 4 semanas

Ciudad de México, Ciudad de México S&P Global A tiempo completo
Application Support Analyst - Data Support

We are seeking an Application Support Analyst - Data Support to be a key player in the implementation and support of our Global Index Data Platform that supports our major headline indices like S&P 500, Dow Jones Industrial Averages & also the co-branded indices with our exchange partners such as S&P/BMV, S&P/TSX, S&P/ASX, S&P/NZX, S&P/BSE, etc.

The technologist will work effectively to undertake the production support for our Index calculation platforms. The candidate should be a delivery-focused person who is familiar with Market Data such as Equity, Commodities, Forex, Futures, and Options asset classes.

Responsibilities:

  • Manage daily production support for the index calculation platforms.
  • Monitoring of daily data load jobs.
  • Respond to critical production issues and provide immediate workarounds to maintain business continuity.
  • Interact with business operations to provide day-to-day data & technical support.
  • Analyze production issues, report defects, and collaborate with application development team for resolution.
  • Escalate critical or non-resolvable issues to the next level and provide ETA to customers.
  • Support the application code deployments and infrastructure maintenances.
  • Maintain support procedures & run-books, system checkout tasks, escalation contacts.

Qualifications:

  • Bachelor's degree in computer science, Information Systems or Engineering is required.
  • Candidates with minimum 1-3 years of technology experience would be preferred.
  • Experience in Database programming languages, SQL, PL/SQL Mongo DB, are required.
  • Experience in writing Unix Shell scripts is required.
  • Experience or knowledge of AWS services like ECS, EKS, S3, Cloud front etc. would be a plus.
  • Experience with Microsoft SQL Server would be a plus.
  • Experience with Python - optional.
  • Excellent communication skills are essential, with strong verbal and writing proficiencies in English.
  • Experience or knowledge of orchestration tools like Jenkins would be a plus.

Location: Hybrid (2-3 days on site) Santa Fe, CDMX

Note: Send your resume in English

About S&P Global Dow Jones Indices

At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average.

What's In It For You?

Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our Values: Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

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