Application Support Analyst

hace 1 semana


Ciudad de México, Ciudad de México Softtek A tiempo completo

Softtek Open Position: Application Support Analyst (Bloomberg)

Required qualifications

  • 2+ years of experience as a Bloomberg trading or portfolio management system administrator or experience in Bloomberg trading, trade support, or compliance.
  • 2+ years of SQL experience (min: Basic general knowledge).
  • Strong problem-solving abilities coupled with excellent verbal, written, and interpersonal communication skills. Candidates must welcome engagement with business application users and provide exceptional service.
  • Strong organizational skills, hyper-attentive to detail & nuance.
  • Knowledge of financial markets, fixed income products, and regulations.

Desired Qualifications:

  • CRD CRIMS Experience.
  • Equity Trading Support Experience.
  • Ability to quickly grasp and support software code across a suite of applications.
  • Experience designing technology workflows and processes.
  • Demonstrated ability to collaborate with teams in different locations and with people operating at different levels across the organization.
  • Proficient in Microsoft Office tools, data analytics tools (Tableau / PowerBI), and workflow tools (PowerApps).

Responsibilities

  • Provide on-site technical support across the fixed income platform's proprietary and vended application and data suite.
  • Identify and resolve issues and requests impacting business application users spanning research, portfolio management, trading, operations, compliance, and technology.
  • Work with internal teams and third-party providers to design, test and implement new solutions and features, document requirements, and train business users whenever necessary.
  • Support an array of Bloomberg modules that facilitate:

Receipt and delivery of critical transaction, security, and position-based data feeds.

Account and user maintenance.

Compliance engines.

Regulatory reporting.

Research reports.

Testing.

  • Perform root cause analysis and seek solutions by examining issues and ideas through inquiry, analysis, dialogue, and evaluation.

Location

Remote, Mexico

Language

Join Softtek

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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