.Net Developer

Job Description:

Understanding of design, develop implement and deployment of a / entire work package with story ownership across layers, usage of common micro services through domain driven design. Ability to design & development in cloud native environment in estimation, design principles. update knowledge assets and guide team to do the same; Understand how to perform app portfolio analysis in an agile way. Ability to lead, mentor and guide a team of Software Engineers to deliver high quality project deliverables and user experience WITHIN THE LIMITS OF delivery timelines, security, quality and performance guidelines.
Understanding of the Agile principles and expertise in one or more variants of agile like Scrum
Strong hold on SLA targets and applications and services in scope including security requirements and compliance needs. Monitor ticket queue and ensure backlog is within the agreed limit. Monitor problem management and drive team to contribute towards demand reduction. Identify automation opportunities based on ticket analysis and work with team to implement automation scripts/BOTs and contribute to effort reduction. Review and present daily/weekly/monthly status reports and dashboards to internal and external stakeholders. Conduct periodic data analysis, perform RCA for any targets missed and customer escalations; Report the findings to the Service Manager; Implement all Corrective and Preventive actions.

Areas of Responsibilities:

Stakeholder Management
• Responsible for liaising between project teams across locations and the Customer
Service Management
•Participate and provide inputs for release planning
•Support Service Management / process related activities performed by the SMO with relevant delivery data
•Responsible for end to end services for the application cluster / portfolio being managed
•Coordinate with onsite and offshore teams as necessary during project delivery, including daily connect calls
Service Tracking
•Ensure adherence to SOW requirements including client security and compliance needs
•Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution
•Ensure adherence to defined processes (like creating problem records, performing timely RCA's, creating knowledge articles, maintaining application documentation etc.)
•Ensure schedule adherence for release requests and notify stakeholders in case of deviations
Service Execution
•Conduct periodic data analysis, perform RCA for any targets missed and customer escalations; Report the findings to the Service Manager; Implement all Corrective and Preventive actions
•Deploy process as defined in the process handbook
•Prepare release notes and ensure application documents are updated to reflect the changes made
Knowledge Management
•Liaise with Academy for project level training needs and ensure training plans are made available based on skillset needs

Requirements Gathering
-Participate in requirement gathering sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products);
-Raise clarifications with customer / onsite to eliminate any ambiguity on the scope of work assigned from the Client / Project Co-coordinator; track to closure any open clarifications with customer / onsite; understand and translate requirements into design;
Resource/ Efforts Estimation and Monitoring
-Provide input on technical effort estimation to arrive at resourcing plans; participate in management reviews and teleconferences and report weekly status and walkthrough to the Project Manager / Client;
-Follow-up with customer POC to resolve team issues and dependencies; raise concerns regarding changes in timelines and expectations with customer point of contact to resolve the same

Design & Analysis
-Develop proof of concept as designed by architect; setup development environment for team to work in; break up the modules considering technical aspects;
-Understand interdependencies of the various components in work packages that are being developed;
-Create design documents with the support of the architects for the assigned scope;
-Work with architect to understand the architecture of the application, high level approaches and ensure that the design is in line with overall direction; conduct peer review, as required.
-Organize design review sessions with various stakeholders to validate design is as per requirements.

Coding
-Identify the standards applicable for the work packages / components (React, .Net Core, C#, SQL Server, SSIS, .Net Services, Azure DevOps)
-Familiarize the team with development environment and CTS and customer specific coding standards, guidelines and best practices to be followed through sessions and document sharing;
-Review the code created by team and provide review comments to the developers; develop code for core / critical module(s) needed for the project;
-Contribute towards development of framework;
-Develop/ review tier coding, business layer coding, interface development, service development, creation of stored procedures etc. as applicable for the work package / project;
-Write efficient queries and understand logical and physical data models; follow up with Developers to ensure integration of components (input / output); troubleshoot critical technical issues;
-Handle escalations related to critical technical issues; create detailed tasks for the scope and share timelines for the same with the team; track the status of the tasks assigned, maintain detailed task information for the work packages owned and do periodic reporting; conduct technical review and audit;
-Create quality check points for all deliverables; estimate at task level in the area of work concerned, measure and report the actual effort against the estimated effort
-Prepare and report status for the scope responsible; conduct peer reviews in coding and testing phase.

Defect Management
Create training plan for team as identified in the training plan for the project;
-Plan and participate in innovation sessions; identify and implement innovative processes to reduce manual intervention and improve productivity based on technology and domain expertise;
-Prepare business case to quantify process improvement (efforts saved etc.);
-Identify/ evaluate opportunities for value-adds and implement value-adds for the project;

Knowledge Management
-Contribute towards updating knowledge assets, user manual, online help document, installation scripts and installation manual and leverage the same;
-Support process audit activities;
-Conduct knowledge transfer sessions for new joiners in the project team; conduct training through academy (if approved);
-Guide and mentor team junior members from a technical perspective to ensure quality delivery of the components.
User Story / Epic Grooming & Sizing
-Distribute work to Software Engineers within the team.
-Identify new / alternate features and recommend to the team
-Size user story (effort, size, etc.) in the area of work concerned

Coding (user story Realization)
-Understand how to perform app portfolio analysis in an agile way
-Architect and design the platform components (E.g.. security, logging, authentication, cashing, etc.)
-Guide team on multi-cloud platform (Leveraging all core infrastructure components; E.g.. cloud foundry implementation, API gateway setup, building micro-services marketplace)
how to evolve monolithic apps to be service oriented (i.e. understand when and how to break out Microservices from the monolith)
-Develop tier coding, business layer coding, interface development, service development, creation of stored procedures, etc. as applicable for the work package / project;
-Design and develop DevOps environment.

Deployment
-Deploy user story as per client agreement
-Develop build scripts

Documentation
-Documentation within the code as per client requirements
-Create/Update project specific documentation as per the MVP model of development
Process Improvements and Adherence
-Lead innovation sessions; implement process improvements to reduce manual intervention (e.g. automation); support on process audit activities;
-Generate ideas to provide value-add and share the same with relevant stakeholders;

Knowledge Management
-Undergo training / skilling as per the needs of the assignment / project
-Conduct trainings in the area of expertise on a need basis
-Contribute towards updating knowledge assets, user manual, online help document, installation manual / scripts; contribute / search / reuse all types of assets from repository