Office/Hr Manager

hace 2 semanas

Tijuana, Baja California, México Bella Solar A tiempo completo

**ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES**
- Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, safety, and help the employees to grow to their fullest potential
- Oversee daily office activities and provide support and assistance to the staff as needed
- Respond efficiently to all needs and inquires
- Resolve concerns/complaints from customers and employees
- Supervise teams and cover roles if necessary to ensure highest quality care for our clients
- Organize and maintain all files and records
- Oversee the selection of vendors and the purchase of office equipment and supplies and operating expenses
- Track and analyze operational costs and monitor budgets
- Recruit, train, and coach office staff to achieve optimal performance including team building activities and annual reviews
- Manage accounts receivable/ Develops and provides reports regarding account receivables
- Perform marketing and public relations to promote company
- Oversee payment collections from customers and contact clients for payment settlements
- Run reports and audits as needed or requested
- Will keep supervisor informed of any issues or concerns
- Plans, organizes, directs, and evaluates subordinate management staff
- Develops, implements and monitors operational policies and procedures
- Evaluates and interprets regulatory requirements and trends which may have financial or operational impact on accounts receivables and associated reimbursement; Recommends, develops, directs and/or implements necessary actions
- Assesses information systems, operations, and processes to support and enhance accounting and associated operations
- Ensures compliance with all applicable regulatory requirements including government agencies
- Sets annual department goals and objectives, involving subordinates in the process
- Prepares budget and monitors performance
- Ability to work with a diverse group of people in a manner that enables them to reach their full potential, in pursuit of organizational objectives, without anyone being advantaged or disadvantaged by irrelevant considerations.
- Develop new and innovative approaches for finding additional needed information.
- Demonstrates initiative in identifying alternative solutions to issues in the project which are reasonably complex and require an understanding of how the outcome will affect multiple areas/departments
- Make sound decisions on best use of resources in support of company's priorities and strategies.
- Support the successful operational implementation and use of technology and New Products.
- Provide HR support to the region by focusing on talent development, performance management, associate relations, and compliance.
- Partner with field leaders on solutions to complex associate relations, staffing and retention issues and planning giving both strategic and tactical guidance.
- Support Company-wide initiatives to help teams achieve goals and deliver results.
- Quickly build trust and rapport, maintaining a positive and productive relationship with associates at all levels.
- Monitor and ensure compliance on practices across all retail locations including hiring, onboarding, training, and associate engagement practices.
- Manage and resolve difficult issues while remaining objective in all matters.
Identify core issues and make recommendations based on facts, performance, precedents, and laws.
- Train Managers on HR practices and procedures including coaching, discipline, and hiring.
- Ensure Retail HR operations adhere to legal standards and practices.
- Respond effectively to changes in business priorities and support business partners with change management.
- Effectively investigate and resolve employee complaints/concerns.
- Effectively conduct the majority of communication over the phone and virtually.
- General understanding of industry products, experience working with business partners and employees in a manufacturing as well as professional environment.
Previous experience working with technical or engineering organizations, directly or indirectly, is a plus.
- Proven interpersonal, conflict resolution, leadership and communication skills at all levels in the organization.
- Strong project and process management skills.
- Ability to analyze data quickly and thoroughly and provide sound business recommendations based on data.
- Capability to be a systems thinker with the ability to recognize and understand all the connections and integration points through the entire talent management lifecycle.
- Financial/business acumen.
- Other duties as assigned

**Key Accountabilities;**

**HR Operations**
- Ensure fairness and accuracy and HR documentation;
- Ensure consistency in all execution of HR policies and practices;
- Create and maintain position descriptions for all roles in key areas to ensure role clarity across functions;
- Coordinate recognition programs and assist with celebrations and tracking

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