Customer Experience Supervisor

**Customer Experience Supervisor**The Customer Experience Supervisor (CES) is responsible for managing the Customer Experience Representative (CER) team, assigning tasks, measuring performance, and implementing initiatives to achieve key performance indicators (KPIs) while ensuring a high level of customer service.The CES collaborates with the Customer...

It's about more than the right fit.We're looking for the right connection._Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication.We believe in the power of strong connections; connections to our customers with our signature Amazing Service, our products and services, and most importantly, each...

Job SummaryWe are looking for a highly experienced Customer Experience Specialist to join our team. The ideal candidate will have technical expertise in Avaya CMS and a strong understanding of customer experience offerings and store operations. This role requires proficiency in Spanish and Portuguese with no travel required.

**Job Description: Customer Experience RepresentativeSummary****100% Remoto**Responsible for administrative and customer service tasks to ensure accurate and timely processing of orders and complaints.Keep customers informed about the status of orders, shipments, and warranty cases.**Essential Responsibilities**- Process and confirm customer purchase...

**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies.Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative...

**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies.Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative...

Nextiva is looking for a skilled Customer Experience Professional to join our team. In this role, you will be responsible for managing customer interactions, resolving issues, and providing exceptional customer service.The ideal candidate will have strong administrative experience in a fast-paced environment, with excellent communication and interpersonal...

Purpose Statement: Supports the facilitation of the site's Customer Experience and interacts with and greets customers during site visits.Provides administrative support to the business unit along with delivering timely, superior, and high quality customer service to our customers and the site.Key Job Accountabilities:- Facilitate customer visits to include...

About NextivaNextiva is a leading provider of innovative communication solutions that empower businesses to deliver exceptional customer experiences.Job SummaryWe are seeking an experienced Customer Service professional to join our team as a Customer Experience Advocate. In this role, you will be responsible for delivering top-notch support to our clients,...

At Panduit, Our People Make the Difference.We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability.The Customer Experience Advocate (CEA) is responsible for being on Panduit's front line to ensure the customer receives a frictionless experience in doing business with Panduit.By independently...

About UsHelpware is a technology-driven company with global offices, providing Customer Experience & Operational Support for modern companies.We are growing and looking to expand our team of professionals who leverage innovative solutions and technologies to provide best-in-class value-adding services to partners.Job OverviewYou will address customer...

Job Description:This Customer Experience Associate position involves providing top-notch customer support via various channels. The successful candidate will possess excellent communication and problem-solving skills, with the ability to work in a dynamic environment and adapt to changing situations.Responsibilities:Deliver exceptional customer experiences...

**About Helpware**We put people ahead of profits at Helpware. Our mission is to change the way business is done in our world of outsourcing. We created Helpware because we saw a need to prioritize employee satisfaction while delivering high-quality service to clients.**Our Team**Our Guadalajara, Mexico team is growing and looking for an experienced and...

Copeland LP is an Equal Opportunity/Affirmative Action employer. We are committed to providing a workplace free of any discrimination or harassment.We are seeking a Customer Experience Associate to join our team. As a member of our customer experience team, you will be responsible for ensuring that our customers receive exceptional service and support.Main...

About HelpwareWe are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. Our purpose is to provide best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Guadalajara, Mexico Team is growing, and we're looking for experienced Customer Support...

At Helpware Inc., we are seeking an experienced Customer Experience Coach to join our team. As a Customer Experience Coach, you will be responsible for developing, maintaining, and continuously improving our current customer-facing learning materials.Job Description:This role involves creating a variety of interactive materials and keeping our customer...

At Panduit, Our People Make the Difference.Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve.We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world.The Customer Experience...

At Nextiva Inc., we're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place.We're seeking a highly motivated Sales Development Representative to join our team. This role is a customer-focused position that lays the foundation for a successful high-tech customer service...

SLS Barcelona is seeking a highly motivated CUSTOMER EXPERIENCE LEADER to join our pre-opening team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve guest satisfaction and retention.The ideal candidate will have a proven track record of providing exceptional customer service and fostering...

Location- Guadalajara, Mexico- Job Type- Full Time**Skills**:- Voice- Excel- ChatCategories:- Outbound- Sales- Customer Support- Inbound-- Chat- Responsibilitiess need to manage customer inquiries and complaints.Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A supports...