Claims Specialist I

hace 3 semanas


Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completo

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.
The team is responsible for resolving OS&D issues for our customers.
**What you'll do**
- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues
- Provide carriers and customers with top-tier service and respond to requests in a timely manner
- Use multiple systems to process issues (MyEZClaim, transportation management system, carrier websites, customer portals, etc.)
- Resolve incidents using customer-specific processes and use problem solving skills to make sure all incidents are resolved in a timely manner
- Generate and share ideas that lead to process improvement (efficiency) and/or customer experience improvement
- Analyze OS&D activities to report trends and share ideas for cost containment or reduction of OS&D occurrences

**Basic qualifications -**

6 MONTHS EXPERIENCE AS CUSTOMER SERVICE OR INTERNSHIPS.
- Excellent English language skills - verbal and written
- Bachelor's degree

**Experience**: Required
- 1 year(s): Customer Service, Internships

**Education**: Preferred
- Bachelor or better in International Business or related field

**Skills**: Required
- Bilingual English/Spanish

**Behaviors**: Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Preferred
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Goal Completion: Inspired to perform well by the completion of tasks


  • Claims Specialist I

    hace 22 horas


    Monterrey, Nuevo León, México Transplace A tiempo completo

    This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.**What you'll do**- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers...

  • Claims Adjuster I

    hace 7 días


    Monterrey, Nuevo León, México AIG A tiempo completo

    About the RoleThe Claims Analyst I reports to the Personal Lines Claims manager.Main tasks of this position include:Review of claims (Pending list).Attention to insured, agents, executives, via email or telephone.Adjustment of electronic equipment claims.Payment to insured, payment to suppliers, notes in claims system SISE.Adjustment of reserves, filing in...

  • Claims Specialist I

    hace 3 semanas


    Monterrey, Nuevo León, México Transplace De Mexico Global A tiempo completo

    This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.**What you'll do**- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers...


  • Monterrey, Nuevo León, México AIG A tiempo completo

    Job DescriptionWe are seeking a Claims Analyst I to join our General Insurance team. In this role, you will be responsible for reviewing claims, preparing adjustments, and interacting with various stakeholders. The ideal candidate will have strong analytical skills, attention to detail, and excellent communication skills.You will work closely with the...

  • Auto Claims Specialist

    hace 6 días


    Monterrey, Nuevo León, México American International Group A tiempo completo

    American International Group (AIG) is a global leader in commercial and personal insurance solutions. We are seeking an experienced Auto Claims Specialist to join our team.About the RoleThe primary purpose of this job is to investigate, evaluate, negotiate and settle complex AIG claims cases by collecting and analyzing data according to policy application...

  • Claims Analyst I

    hace 6 días


    Monterrey, Nuevo León, México AIG A tiempo completo

    Claims Analyst IWho we are?American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage...

  • Claims Analyst I

    hace 4 semanas


    Monterrey, Nuevo León, México Aig A tiempo completo

    Who we are?American International Group, Inc. (AIG) is a leading global insurance organization.AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.We're also...

  • Claims Specialist

    hace 4 semanas


    Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

    As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.As a Claims Analyst, you will work closely with our safety department in...

  • Claims Specialist

    hace 2 semanas


    Monterrey, Nuevo León, México Chubb Ina Holdings Inc. A tiempo completo

    Chubb es la mayor compañía de seguros de propiedad y responsabilidad civil que cotiza en bolsa y la aseguradora comercial más grande de los Estados Unidos.Con operaciones en 54 países; estamos respaldados por nuestra solidez financiera que nos distingue como una de las aseguradoras más rentables del mundo.CLAIMS SPECIALIST**Requisitos**:Licenciatura...


  • Monterrey, Nuevo León, México AIG A tiempo completo

    About the RoleThe Claims Analyst I position at AIG is a critical role that requires attention to detail, analytical skills, and organizational abilities. The main tasks of this position involve reviewing claims, attending to insureds, agents, and executives via email and phone, adjusting electronic equipment claims, and processing payments.This position...


  • Monterrey, Nuevo León, México AIG A tiempo completo

    Job DescriptionWe're committed to making a positive difference for our colleagues and in the communities where we work and live.The claims function is meant to be a partner to the business segments, offering support, expertise and partnership.As a Claims Analyst I, you will be responsible for delivering and materializing the product offer and promise.You'll...


  • Monterrey, Nuevo León, México AIG A tiempo completo

    Role DescriptionWe are seeking an experienced Senior Insurance Analyst to join our Auto claims team at American International Group, Inc. (AIG). As a member of our General Insurance division, you will play a crucial role in providing expert analysis and advice to support the efficient and effective resolution of complex claims.Key ResponsibilitiesThis role...

  • Claims Specialist Ii

    hace 2 semanas


    Monterrey, Nuevo León, México Uber Freight A tiempo completo

    This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.What you'll do- Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue- Provide carriers and...

  • Claims Specialist Ii

    hace 3 semanas


    Monterrey, Nuevo León, México Uber Freight A tiempo completo

    This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division.The team is responsible for resolving OS&D issues for our customers.What you'll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues- Provide carriers and...

  • Claims Analyst L

    hace 2 semanas


    Monterrey, Nuevo León, México Aig A tiempo completo

    Claims Analyst IWho we are?American International Group, Inc. (AIG) is a leading global insurance organization.AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.These diverse offerings include products and services that help businesses and individuals protect their assets and manage...


  • Monterrey, Nuevo León, México AIG A tiempo completo

    Job DescriptionWe are seeking a highly skilled Complex Auto Claim Specialist to join our team. As a Complex Auto Claim Specialist, you will be responsible for evaluating and settling complex auto insurance claims.About the RoleThe primary purpose of this role is to collect and analyze data to determine claim validity and make recommendations for settlement....


  • Monterrey, Nuevo León, México O-I A tiempo completo

    **Company Description** Who we are**:To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people.For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today.When you join O-I you...

  • Service Specialist I

    hace 2 semanas


    Monterrey, Nuevo León, México Worldwide Express A tiempo completo

    Posted Thursday, December 19, 2024 at 7:00 AMPURPOSEThe Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....


  • Monterrey, Nuevo León, México AIG A tiempo completo

    Adjuster I Complex Claims (Monterrey Auto claims Appraiser)Who we are?American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and...


  • Monterrey, Nuevo León, México Wwex Group A tiempo completo

    PURPOSEThe Carrier Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software.This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...