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Bilingual Customer Service Representative

hace 1 mes

Guadalajara, Jalisco, México Hrpv Mexico A tiempo completo

Looking for a challenging role that combines customer service with legal support?
At HRPV, we provide exceptional service to law firms in the USA from our Guadalajara office.
We're seeking bilingual individuals with high English proficiency to join our team.
**Key Responsibilities**:

- Manage client calls, inquiries, and follow-ups.
- Assist in drafting and organizing legal documents.
- Maintain accurate client communication regarding case progress.
- Schedule appointments for U.S. attorneys.
- Foster a positive work environment.
**Qualifications**:

- Fully bilingual in English and Spanish (C1 level).
- Reside in Guadalajara or nearby.
- High School Diploma or incomplete higher education.
- At least 6 months of customer service experience.
- Proficient in Microsoft Office.
**Compensation and Benefits**:

- Salary: $13,000 to $16,000 MXN per month (after taxes).
- Full legal benefits: IMSS, paid vacation, and Christmas bonus.
- Fixed Monday to Friday schedule.
- Professional development opportunities.
- Fully paid training from day one.
**This position is for FULL TIME only.
**

**HRPV keeps growing, Join Us
**

**Please have these documents ready to speed up your process: RFC (Constancia Fiscal 2025), proof of address, valid official identification, CURP, and NSS (No.
IMSS).
**

Tipo de puesto: Tiempo completo

Sueldo: $13,000.00 - $16,000.00 al mes

Beneficios:

- Aumentos salariales
- Opción a contrato indefinido
- Programa de referidos

Pago complementario:

- Bono de productividad
- Bono trimestral

Tipo de jornada:

- Turno de 8 horas

Pregunta(s) de postulación:

- ¿Estás disponible para trabajar tiempo completo?
Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial