Sales Support Specialist

hace 2 semanas


Monterrey, Nuevo León, México Vertiv Group Corp A tiempo completo

The Global Strategic Account (GSA) sales organization takes care of Vertiv's largest, global customers.
As an integral part of the GSA Sales Support Team, you will provide support throughout the sales activities, meet expected sales support service level agreements (SLA) and contribute to improving the sales process.
Your role is critical to enabling the GSA Account Team to meet customer needs and exceed customer expectations.
The main responsibilities of this role include CPQ quote creation, CRM opportunity and forecast management, proposal and RFP support, tasks related to order processing, sales performance reporting, and general account management tasks in support of our GSA sales teams.
**RESPONSIBILITIES**
- Enter sales leads into CRM and update them through the various stages of the sales process;
- Create customer accounts in CRM, maintain CRM and Oracle customer data;
- Understand the customer requirements to create quotes in CPQ and Submit quotes in a timely manner;
- Collect and prepare the documentation for proposal and RFPs, and coordinate with the different functions including Legal and Finance;
- Support continuous improvement initiatives on sales process
- Collect and validate all information and relevant documentations for the customer's order and your associated quotation;
- Pass relevant information to planning teams for material ordering, engineer allocation and customer contact; Ensure each order is in line with the Vertiv sales order process.
**QUALIFICATIONS**
- Excellent organizational and time management skills
- Self motivated, proactive and timely in addressing challenges in a dynamic environment working with different functional teams
- Great communication skills
- Strong focus on customer satisfaction with personality oriented towards working in a team setting and supporting your colleagues
- Strong learning agility to quick adopt system/tool, such as Oracle CRM and CPQ;
- Flexible attitude to activities outside specific job function;
- Highly competent user of Microsoft 360 suite, incl.
Excel, PowerPoint, Word, and Outlook;
- Ability to operate autonomously or as a team member
- Language Skills: English.



  • Monterrey, Nuevo León, México Detail Cleaning Services A tiempo completo

    About Detail Cleaning ServicesEstablished in 2009, Detail Cleaning Services has earned a reputation as one of the top cleaning companies in the Greater Houston area. With a focus on delivering exceptional service and taking care of our employees, we've built a loyal client base and an award-winning team.As a Sales and Support Specialist, you'll play a...


  • Monterrey, Nuevo León, México Rhi Magnesita A tiempo completo

    RHI Magnesita seeks a skilled Customer Sales Support Specialist to join their team in Monterrey, Mexico.The ideal candidate will be responsible for developing and delivering support services to the organization's sales force, including creating and confirming orders, direct customer contact, reconciliation of orders, warehouse review, and invoicing.This...


  • Monterrey, Nuevo León, México Heineken A tiempo completo

    At HEINEKEN México, we're committed to delivering exceptional customer experiences and driving business growth through strategic partnerships. As a Senior Sales Support Specialist, you'll play a key role in developing and executing plans that drive sales growth and profitability for our key accounts.The ideal candidate will possess excellent communication...


  • Monterrey, Nuevo León, México Rhi Magnesita A tiempo completo

    RHI Magnesita is seeking a highly skilled Sales Development Specialist to join our team. The ideal candidate will be responsible for driving business growth and development in the region.Key Responsibilities:Sales Process Improvement: Develop, manage, and implement sales processes to drive business growth.Customer Support: Provide first-level support to...


  • Monterrey, Nuevo León, México Mondelez International A tiempo completo

    **About Mondelez International**We are a leader in the making of cream cheese, powdered beverages, and confections. Our iconic brands, such as Trident and Oreo, are enjoyed by millions around the world. We have a rich history of innovation and a commitment to sustainability.**Job Description**The Operational Support Specialist will be responsible for...


  • Monterrey, Nuevo León, México American Airlines A tiempo completo

    About the RoleWe're looking for a talented Airline Ticket Sales Specialist, Client Support to join our team. As a critical member of our sales team, you will be responsible for selling American Airlines' services to prospective customers and providing exceptional customer service. This is an exciting opportunity to join a dynamic team and make a real impact...


  • Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    As a Technical Sales Support Specialist for Building Automation, you will play a vital role in supporting Commercial Channel and Service Sales Engineers at Trane Technologies. This position requires excellent communication skills, attention to detail, and the ability to interpret technical documents.Your primary responsibilities will include coordinating...

  • Sales Support Expert

    hace 2 semanas


    Monterrey, Nuevo León, México Vertiv Group Corp A tiempo completo

    **Job Description:**We are seeking a skilled Sales Support Specialist to join our Global Strategic Account (GSA) Sales Support Team at Vertiv Group Corp. In this role, you will play a crucial part in supporting our sales activities, meeting expected service level agreements, and contributing to improving our sales processes.Responsibilities:Enter sales leads...


  • Monterrey, Nuevo León, México Heineken International B.V. A tiempo completo

    We are seeking a skilled Trade Marketing Coordinator to join our team at Heineken International B.V. This is an exciting opportunity to work with a global leader in the brewing industry and contribute to our success.The successful candidate will develop and prepare programs for key accounts, coordinate and collaborate on annual and strategic plans for...


  • Monterrey, Nuevo León, México Wuhan Hglaser Engineering Co.,Ltd. A tiempo completo

    **About the Role**:At Wuhan Hglaser Engineering Co.,Ltd., we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our after-sales service department, you will be responsible for managing routine after-sales services for equipment sold in the US market.**Key Responsibilities**:Conduct technical training for channel...


  • Monterrey, Nuevo León, México Cápita Works - Virtual Assistants In Mexico A tiempo completo

    At Cápita Works - Virtual Assistants In Mexico, we're looking for a skilled Customer Service Support Specialist to join our team.Responsibilities:Sign up new customers in our customer management software system.Schedule appointments with customers and our sales team members.Provide assistance to the internal team with customer inquiries and...

  • Sales Specialist

    hace 3 semanas


    Monterrey, Nuevo León, México UNOX S.p.A. A tiempo completo

    Unox, a market leader in the production of high-end ovens and certified as Great Place to Work in Mexico for the second consecutive year, is seeking a Sales Specialist to join the Unox Sales Team. Reporting to the Regional Sales Leader, this role will focus on identifying and managing sales opportunities within the assigned territory.Key...


  • Monterrey, Nuevo León, México Siemens Healthineers A tiempo completo

    Siemens is a leading global technology company with over 175 years of experience.We are currently seeking a **DI MC GMC** **Sales Specialist **who will provide strategic partnership within Mexico Operations.**Requirements**:- Medium to advanced technical background on Siemens Motion Control products (SINAMICS, SINUMERIK, SIMOGEAR)- Provide pre-sales...


  • Monterrey, Nuevo León, México Rhi Magnesita A tiempo completo

    Company OverviewRHI Magnesita is a leading company in the magnesia and refractory industry. We are seeking a dynamic Global Sales Development Specialist located in Mexico to join our team.About the JobThe Global Sales Development Specialist will be responsible for developing, managing, and delivering support services to our sales force. This includes...

  • Sales Specialist

    hace 1 semana


    Monterrey, Nuevo León, México CMA CGM A tiempo completo

    Job Title: Sales SpecialistCMA CGM is a leading shipping company that requires an experienced Sales Specialist to join its team. This role will involve negotiating shipments and rates for new customers, maintaining accurate records in the Lara system, and providing a monthly export equipment forecast.Essential Functions:Negotiate shipments and rates for new...

  • Dealer Support Specialist

    hace 2 semanas


    Monterrey, Nuevo León, México Gm Financial A tiempo completo

    About the RoleWe are seeking a skilled Dealer Support Specialist to join our team in Monterrey, N.L. The successful candidate will have a strong background in customer service and experience working in a fast-paced environment.Key ResponsibilitiesProvide guidance to dealers on credit policy and procedures.Analyze and resolve customer inquiries and...


  • Monterrey, Nuevo León, México NielsenIQ A tiempo completo

    About the Role:As a Sales Growth Specialist at NielsenIQ, you will play a vital role in driving revenue growth and expanding our customer base. Your primary responsibility will be to execute sales and renewal strategies for existing accounts within your designated scope, ensuring a robust sales pipeline and identifying new business opportunities.Key...

  • Sales Support Manager

    hace 2 semanas


    Monterrey, Nuevo León, México Motion Industries (Mot) A tiempo completo

    Job Description:Motion Industries (Mot) seeks a highly skilled Sales Support Manager to join our team. The ideal candidate will have experience in sales and customer service, with excellent communication and presentation skills.In this role, you will be responsible for developing and implementing strategies to improve sales support activities at the branch....

  • IT Support Specialist

    hace 4 días


    Monterrey, Nuevo León, México Alia A tiempo completo

    At Alia, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our IT systems.Responsibilities:Provide technical support for hardware, software, and network systems.Troubleshoot and resolve technical issues across various...


  • Monterrey, Nuevo León, México Universal Electronics Inc. A tiempo completo

    About the RoleThe Medical Support Specialist will be responsible for providing medical support and services to our employees, ensuring their health and well-being in the workplace.