Manager 7 Eleven Account La Ou

hace 2 semanas

Ciudad de México The Coca-Cola Company A tiempo completo

**Why being part of Coca Cola Latin America?**

We’re accelerating our momentum as the fastest growing large consumer goods company in Latin America. People are our focus when we’re collaborating with our diverse network of locally connected bottling partners, and when we’re returning every drop of water we use to communities and nature. We empower our employees to challenge the status quo, make bold recommendations, experiment and adapt, so we can grow together and make a great business even better.

**Position Overview**:
Focus, Scope, & Impact:

- Ensure implementation of integrated short and mid-term strategies in 7 Eleven to accelerate customer-back, consumer-centric programs and thus accelerate all our portfolio incidence, net sales revenues (NRS) and profitability (Margin) growth.
- Key Objective: to accelerate TCCS brands basket incidence in 7 Eleven markets and accelerate sustainable topline NSR- and Margin growth based on the OU strategic initiatives (LRP) and plans (ABP), as well as the Customer’s ASP process, to ensure growing TCCS business faster than the customer, category, and competition, thus gaining share of value in each market.
- Partner with TCCS KA International HQ Team lead to coordinate on global customer programs and how they come to life in Latin America, as well as align on customer HQ office interactions to ensure “one voice to the customer”.
- Partner with OU category leads to align - occasion-centric - on key categories and activation to deploy in collaboration with 7 Eleven and enable integrated approaches while including experiential marketing.
- Track and discuss our performance with 7 Eleven, adjusting plans and renegotiating activities to achieve BP/ ACP goals, interacting with other areas inside company to leverage our activities, campaigns and properties through 7 Eleven.
- Coordinate with customers and bottlers the implementation of planned activities, acting as facilitator, and act as a mediator to solve a wide range of operational problems between them.
- Manage budget, analyzing, processing and approving contractual payments, always optimizing marketing funds and other investments, and also tracking and solving payment problems.

**Function Related Activities/Key Responsibilities**:
Work Focus:

- The role requires deep understanding of 7 Eleven business as well strong leadership and accountability to influence our cross-functional System teams towards consumer
- AND customer-relevant plans that drive revenue and profit growth with a sustainable long-term competitive advantage.
- Ensure Bottler alignment to be “a single voice for the customer” in countries where multiple bottlers operate as well as manage the relationship with System’s Corporate offices.
- Portfolio execution for 7 Eleven in all formats/banners and drives disciplined implementation of the customer/format, purchase mode playbooks for each market.
- Manage key customer relationships to collaborative build activation calendars by briefing marketing leads for brand/comms requirements while co-developing customer plans with bottlers while tailoring activation.
- Deploy NARTD category vision and ensure consistency of value propositions for 7 Eleven formats in markets (e.g. recruitment, trial, frequency) in collaboration with the bottlers and the customer.
- Co-develop customer business plan with bottlers, including brand and package portfolio priorities and activation plans. Responsible for grounding development plans in markets by format/banner.
- Be the System expert on 7 Eleven business/formats, able to reflect a consumer, shopper, and local customer’s perspective as well as a System execution capability within the channel/customer.
- Provide insight in category growth opportunities to category leads and to country operations.
- Manage customer specific DME as well as DME allocated to perform the work in scope.

**Related Work Experience**:

- 3+ years of leadership experience in customer management, commercial and operational marketing.
- Strategic customer management across territories and bottlers with an execution perspective.
- Strong planning, communication, and collaboration skills.
- Ability to think from planning to execution and System’s customer, commercial and brand management.

**Functional Skills**:
Key Knowledge Requirements:
**Mastery Of **_(required):_**
- System Planning.
- Channel / Shopper Marketing.
- Customer Management.
- RGM INCL Segmentation, OBPPC.
- System And Customer Economics.

**Broad Expertise In **_(Good To Have):_**
- Turning Insights (Consumer, Shopper, Customer) Into Strategy.
- Category Management.
- Value to Market.
- Project Management.
- Supply Chain.

**Communication** Focus**:

- Internal communication includes providing direction to marketing for communications needs for path to purchase activation with 7 Eleven.
- External communication includes customer engagement across all markets and across Latin America to share best practices.
- Inf

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