Account Manager

hace 1 mes

Ciudad de México Kinsta A tiempo completo

Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers .

That's because, to us, each day is a chance to grow . As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first .

We are looking for a motivated Account Manager in the Americas region who will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. This is a post-sale, client-facing role, and the Account Manager is a quota-carrying contributor.

Account managers will work with a dedicated group of clients (known as their book of business) for the entirety of the client's time at Kinsta to help achieve the client’s goals and represent Kinsta in non-technical support customer interactions. Account managers are also tasked with retaining the client’s business and growing these accounts through upsells and cross-sells.

An ideal candidate is someone who is proactive and has a knack for building relationships. Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals

What You Will Do:
  • Own and manage a book of business
  • Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings.
  • Identify the health and overall satisfaction of each account in your book of business in order to pinpoint at-risk clients and improve retention rates.
  • Spearhead a process-driven sales approach to seek additional revenue opportunities within your book of business
  • Become a specialist on Kinsta’s service and solutions, the benefits they provide, and their value to our customers.
  • Become knowledgeable about the market competition in order to retain and upsell clients.
  • Coordinate with internal Departments to resolve problems and provide service.
  • Maintain strong relationships with your book of business, including regular account reviews and communication to ensure they are deriving maximum value.
  • Develop growth strategies to increase your book of business
  • Provide timely and accurate deal updates to management and executives on a regular basisIdentify product and process improvements through conversations with clients
  • Assist other Account Managers daily to achieve team quota success.
  • Meet (or exceed) revenue and retention targets.
  • Build, maintain, and close pipeline to consistently exceed quota.
  • Meet or exceed all of your daily and monthly Key Performance Indicators (KPIs)
  • Position our company's capabilities and value proposition to resolve customer concerns or objections around Kinsta’s services.
  • Maintain accurate, up-to-date information on customers and deals within HubSpot CRM.
  • Make effective and efficient use of our sales engineers to educate customers and help them make informed buying decisions.
What You Bring To The Table:
  • A minimum of 2-3 years of previous SaaS Sales or Account Management experience
  • Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
  • Experience up-selling, cross-selling and renegotiation contracts
  • Tech-savvy, with a strong interest in technology.
  • Near-native proficiency in English and exceptional writing skills.
  • Exceptional communication and interpersonal skills.
Bonus if you have:
  • Prior knowledge of the hosting industry.
  • Prior experience in PaaS Sales.
Our Benefits:
  • Flexible and remote-first environment.
  • Annual remote expense budget.
  • Flexible PTO .
  • Paid parental leave .
  • Annual professional development budget: available after one year with Kinsta.
  • Sabbatical: available after three years with Kinsta (and every three years thereafter).
  • Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary.
  • Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.

By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta's Privacy Policy , including the transfer of your data to the United States.

#LI-Remote, #IHSRemote

#J-18808-Ljbffr

  • Key Account Manager

    hace 1 mes

    Ciudad de México HAYS A tiempo completo

    Key Account Manager, Ventas, Empaque Key Account Manager Atractivo paquete de compensación **Tipo de Oferta**: Permanente **JOB ID**: 1032792 Importante empresa de empaque está buscando a su Key Account Manager. Sera responsable de prospectar nuevos clientes y poder generar relaciones duraderas para poder superar los objetivos anuales a través de...

  • Key Account Manager

    hace 1 mes

    Ciudad de México Silk Route Recruitment Limited A tiempo completo

    Key Account Manager - Mexico **Key Account Manager - Apparels (Mens/Ladies/Kidswear) - Mexico** A large multinational supplier with a turnover of $100M is seeking a talented Key Account Manager to join their business in Mexico City. The mandate of the role is to work with their existing customers and grow the business. **About the Business** My client is...

  • Account Manager It

    hace 1 mes

    Ciudad de México AvantGarde Human Capital Consultants A tiempo completo

    Descripción **Account manager IT**: **AvantGarde Human Capital Consultants**: **Descripción del puesto**: **Funciones principales**: El account manager será responsable de desarrollar un plan de ventas estratégico que impulse el crecimiento del negocio. Esto incluirá el establecimiento de relaciones con socios proveedores y el canal asociado para...

  • Key Account Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Robert Walters A tiempo completo

    Empresa SaaS, lider en customer experience, está en búsqueda de su siguiente Key Account ManagerPara ser considerado en el proceso como Key Account Manager, debes cumplir con los siguientes requisitos: Licenciatura o Ingenieria terminada. Ingles AvanzadoINDISPENSABLE al menos 6 años de experiencia trabajando en empresas y/o con productos de...

  • Account Manager

    hace 1 mes

    Ciudad de México Element Solutions Inc A tiempo completo

    **Business Overview**: Compugraphics is the leading provider of photomask solutions in the mature technology sector. We have delivered high quality photomasks and reticles around the globe for over 50 years. We have 3 strategically located manufacturing sites located in Scotland, Germany and USA in addition to a dedicated repel and recertification site in...

  • Key Account Manager

    hace 1 semana

    Ciudad de México Especialistas contacto directo ECD, s.a. de c.v. A tiempo completo

    Key Account Manager - Ejecutiva de cuentas ECD, Innovación en Comunicación Multicanal estamos en la búsqueda de tu talento para formar parte de nuestro equipo de trabajo como: KEY ACCOUNT MANAGER | EJECUTIVA DE CUENTAS Ofrecemos: • $20,000 a $25,000 netos mensuales + comisiones. • Excelente ambiente laboral. • Plan de vida y carrera. •...

  • Key Account Manager Tractocamiones

    hace 1 mes

    Ciudad de México Pulso DP A tiempo completo

    Descripción **Empresa internacional en el ramo de Tractocamiones y autobuses busca especialista en ventas para supervisar la operación de ventas y de asegurarse que se cumplan los objetivos en el área de ventas o territorio designado.**: **Key Account Manager Tractocamiones**: Empresa líder en la industria de Tractocamiones y autobuses, está en busca...

  • Account Manager

    hace 2 semanas

    Ciudad de México Ericsson GmbH A tiempo completo

    Join our Team About this opportunity: Join our dynamic team at Ericsson as an Account Manager and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic chance to...

  • Key Account Manager

    hace 4 semanas

    Ciudad de México Pro-motion A tiempo completo

    KEY ACCOUNT MANAGER **Requisitos**: - Experiência en el área comercial retail - Licenciatura concluida o pasante - Office - Excel avanzado Actividades: - Prospección de posibles clientes potenciales en retail. - Seguimiento, desarrollo de cartera. - Llevar a cabo reuniones con clientes para ofertar los distintos tipos de productos con la finalidad de...

  • Account Manager

    hace 4 semanas

    Ciudad de México Upfluence A tiempo completo

    Account Manager Important details: Upfluence is an American company with headquarters and offices in CDMX (Mexico City). We are able to operate as a local business that is fully registered and compliant. This position is hybrid, requiring part-time office presence 4 days a week. A professional level of English is necessary. Both written and oral...

  • Account Manager

    hace 4 semanas

    México Smart Jobs A tiempo completo

    Requisitos: Experiência de 5 años mínimo realizando funciones Sexo indistinto Lic. Administración, Marketing, relaciones públicas o a fin. Trato con clientes Manejo de marcas premium Relación y seguimiento con proveedores Planificación y gestión de presupuestos Ofrecemos: Salario de $25,000 libres al mes Horario de Lunes a Viernes 10:00 a...

  • Account Manager

    hace 1 mes

    Ciudad de México Hitachi Energy A tiempo completo

    **At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...

  • Account Manager

    hace 1 mes

    Ciudad de México ABB Schweiz AG A tiempo completo

    Account Manager - Energy Markets Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    hace 1 mes

    Ciudad de México PEOPLEMX A tiempo completo

    **Account Manager** **RESPONSABILIDADES** - Desarrollo de la relacion, y gestion de oportunidades (proyectos) de venta con los clientes. **PERFIL** - Género: Indistinto - Edad: 22 a 30 años - Estado Civil: Indistinto - Tiempo de traslado: No Aplica - Disponibilidad para viajar: Si, dentro del territorio nacional - Formación académica: Licenciatura en...

  • Customer Success Account Manager

    hace 1 mes

    Ciudad de México Microsoft A tiempo completo

    We are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to...

  • Key Account Manager

    hace 1 semana

    Ciudad de México Cápita Works - Virtual Assistants in Mexico A tiempo completo

    En **Cápita Works **nos encontramos en búsqueda de un profesional altamente motivado para unirse a nuestro equipo como **Key Account Manager. **Si tienes habilidades excepcionales de gestión de cuentas y disfrutas de la construcción de relaciones sólidas con los clientes, ¡esta es tu oportunidad! **Responsabilidades clave**: - Gestionar y desarrollar...

  • Account Manager

    hace 4 semanas

    Ciudad de México RCUADRADA A tiempo completo

    GRUPO LFT ¡TE INVITAMOS A FORMAR PARTE DE ESTE GRAN EQUIPO DE TRABAJO! Como: ACCOUNT MANAGER (LIDER DE MERCADEO) ESCOLARIDAD: Lic. Trunca o Terminada a fin EXPERIENCIA: 1 año en puesto similar. LUGAR PARA LABORAR: CDMX, Oficinas cerca del Metro Polanco Conocimientos: - Definición de los objetivos del proyecto, alcance del proyecto, funciones y...

  • Account Lead

    hace 2 semanas

    Ciudad de México PSC Industries A tiempo completo

    **Title**: · Account Lead · **Company**: · Ipsen Mexico S de RL de CV · Account lead for Neuroscience ... i Ad Lead Accountant transforming the way clinical care teams work and communicate. · TigerConnect is seeking a highly skilled and detail-oriented Lead Accountant to join ourAccounting Operations Shared Services in Mexico City. This pivotal...

  • Account Manager Junior

    hace 1 mes

    México Affinity Reclutamiento y Selección A tiempo completo

    **Descripción**: Our client, a foreigner company in the automotive industry searching for a Account Manager junior position. The Account manager junior position will be responsible for: - Acquisition of market-relevant data and implementation of benchmarks - Acquiring new customers and expanding the existing customer structure while recognizing and...

  • Account Manager, Proquest

    hace 1 mes

    Ciudad de México Clarivate A tiempo completo

    We are looking for an Account Manager to join the Academic and Government Sales Team for Mexico and Central America. This role will be based in Mexico City and report to the Director of Sales for Mexico and Central America. This is an amazing opportunity to work with a broad range of industry recognized services including ProQuest eBook Central, Rialto, and...