Program Manager Sr

hace 5 meses

Guadalajara, México Flex A tiempo completo

Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager Sr. located in North Campus.

Reporting to the Director, Program Management, responsible for leading an NPI team of cross functional experts in the delivery of customer focused products and services and will support the development and implementation of project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

- Organize, plan and direct program schedule and budget.
- Track relevant metrics and drive action items based on results.
- Coordinate with the CFT the actions necessary for compliance with the targets agreed with the customer (delivery, quality, testing, materials, processes, etc.).
- Provide support, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all commitments made related to product development timelines, delivery, quality, and the required business metrics.
- Review program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allocation of available resources to various phases of program.
- Establish work plan and staffing for each phase of the program and arrange for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction and have responsibility for accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- Responsible for customer satisfaction reviews and corrective actions.
- Maintain current business and develop additional business with customers.
- Monitor and track that project and program deliverables are met.
- Responsible for maintaining excellent customer relations with both new and existing customers.
- Oversees the Milestones and plan.

The experience we’re looking to add to our team:

- BA/BS/MBA or equivalent work experience.
- Fluent English oral and written (mandatory).
- Strong communication skill.
- Strong knowledge in PCBA process
- Ability to work in a fast-paced environment with multiple concurrent priorities.
- Demonstrable track record of managing cross-functional teams to achieve objectives.
- Communication and negotiation abilities
- Experience and leadership of CFT
- Must be a self-starter with innovation, integrity, and attention to details.
- Experience with demanding customers.
- Strong and working knowledge on MS Office, MS Project, MRP and PLM.
- NPI experience

Nice to have
- PMP certification

What you’ll receive for the great work you provide:

- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.

AC67

Job Category

Operations

**Required Skills**:
Optional Skills:

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