Euc - Senior Analyst

hace 3 semanas

México NTT DATA A tiempo completo

**Req ID**: 279758

We are currently seeking a EUC - Senior Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).

**Principal Accountabilities**:

- Analyze and understand our current workstation management environment
- Manage user devices in our SCCM / MEM / Intune environment
- Design, manage and update workstation configurations (image/AutoPilot)
- Manage and design new GPOs / GPPs in our Active Directory environment
- Manage and design new Policies in our Intune e nvironment
- Develop and deploy scripts for the complex configuration of Windows and macOS workstations
- Document the processes, structure and configuration put in place
- Supports complex and modern end user computing solutions.
- Serves as the technical resource for technologies which may span the enterprise. Leads complex troubleshooting efforts and root cause analysis.
- Supports end user architecture to proactively automate, streamline and simplify processes and routine tasks.
- Creates and updates system documentation for operations, and support teams.
- Participates in multiple cross company projects and initiatives that impact the end user computing solutions and experiences.
- Must possess excellent organizational skills and demonstrate attention to detail.
- Ensure solutions and strategies are in alignment with up-to-date security standards.
- Identify and implement improvements including standardization, automation, and optimization of services to reduce costs and improve delivery speeds
- Establish and maintain technology standards, templates, and technical documentation as necessary.
- Deploying monthly and priority Windows updates
- Preparing new workstation and laptop images - 2 versions 1) remote and 2) on USB for IT field techs.
- interfaces the most with IT technicians - for machines that won't image, for new machines needing an image, for new drivers, all end user computing technology.
- evaluates and approves peripheral hardware such as docking stations.
- Windows Operating System Patching - Weekly/Monthly/Yearly
- Updating persistent VDI and floating VDI images/environments
- assignment of VDIs when requested in tickets

**Technical/Professional Requirements**:

- Prior experience with Windows OS 7-11, policy administration
- 7 x 24 hour on-call support with primary working hours in the Canadian EST time zone
- Responsible for complex testing and analysis of all elements of the computer systems.
- Analyzes and provides innovative solutions to system engineering and design projects.
- Represents the organization in front of critical audiences such as clients/customers/vendors/executives.
- Thorough understanding and management of customer business needs and expectations
- Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals.
- Possess the ability to work independently with mínimal management supervision and with a global team of engineers.
- Strong team player with ability to work in a team and as individual contributor.
- Strong organizational and documentation skills.
- Fast learner, flexible and able to work on multiple tasks.

**Qualification**
- Bachelor's degree in computer science, Information Technology, or a related field.
- Possess 8/10 years of relevant professional experience or equivalent combination of education/experience.
- Proven experience as an SCCM/Intune Engineer or similar role.
- Significant experience designing, developing and deploying PowerShell scripts in production environments.
- Experience with endpoint security solutions and protocols.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in an Information Technology, or a related field.
- In-depth knowledge of Microsoft Intune, including configuration, policy management, and troubleshooting, AutoPilot in a fully managed and/or Co-Managed environment, and Apple ADE, Samsung Knox.
- Familiarity with Microsoft 365 suite, Defender and integration with Intune.
- Understanding of SOTI MobiControl
- Ability to work collaboratively in a team-oriented environment.
- Continuous self-development via certifications and self-paced learning an asset.
- Available to work a 24x7 on-call shifts with primary business hours based on Canadian Eastern Standard Time

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

  • EUC - Senior Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a EUC - Senior Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).Principal Accountabilities:• Analyze...

  • EUC - Senior Analyst

    hace 4 días

    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a EUC - Senior Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).Principal Accountabilities:• Analyze...

  • EUC - Senior Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a EUC - Senior Analyst to join our team in Mexico, México (MX-MEX), Mexico (MX).Principal Accountabilities:• Analyze...

  • Scib Service Delivery Analyst

    hace 2 semanas

    México Santander A tiempo completo

    SCIB Service Delivery Analyst Country: Mexico **WHAT YOU WILL BE DOING** 1. Análisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5. Revisiones (revisiones...

  • Senior Costing Analyst

    hace 2 semanas

    Ciudad de México HAYS A tiempo completo

    Analista de costos - Costing Analyst - Costos - Analista Senior Costing Analyst **Your new company** Leading company in the field of energy and automation projects. **Your new role** Como Senior Costing Analyst estarás a cargo de brindar soporte de costos a varias ubicaciones, analizando el producto generador de costos y brindar apoyo a la toma de...

  • Hub Scib Service Delivery Analyst

    hace 3 semanas

    México Santander A tiempo completo

    HUB SCIB Service Delivery Analyst Country: Mexico **WHAT YOU WILL BE DOING** 1. Análisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5. Revisiones (revisiones...

  • Senior Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Nasdaq, Inc. A tiempo completo

    Senior Analyst - Cloud Regulatory Change Services, FinTech page is loaded Senior Analyst - Cloud Regulatory Change Services, FinTech Apply locations Mexico-Moncayo time type Full time posted on Posted 30+ Days Ago job requisition id R Responsible for providing efficient and high quality client services to financial institutions. Provides pre-sales and...

  • Senior Business Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Rules Cube A tiempo completo

    Senior Business Analyst - Sector FinancieroEstamos buscando activamente un Senior Business Analyst altamente calificado y experimentado, con base en la Ciudad de México, con un profundo conocimiento en procesos bancarios y una comprensión integral de productos de Divisas (FX). En este papel crucial, serás instrumental para cerrar la brecha entre los...

  • Senior Analyst I

    hace 2 semanas

    Ciudad de México Santander A tiempo completo

    Senior Analyst I Country: Mexico **WHAT YOU WILL BE DOING** Support the project portfolio management by collecting and consolidating the information related to Projects including: 1. involvement during the project lifecycle with participation to project reviews 2.dedicated follow up for specific projects 3.preparation of governance reports 4....

  • Bp&a Sr Analyst

    hace 2 meses

    Ciudad de México Citi A tiempo completo

    El Analista Sénior de Planificación y Análisis de la Unidad de Negocio (Business Planning & Analysis, BP&A) es una función profesional de un empleado experimentado. Aplica profundos conocimientos sobre la disciplina al contribuir con el desarrollo de nuevas técnicas y la mejora de los procesos y el flujo de trabajo para el área o función. Integra la...

  • Scib Service Delivery Analyst

    hace 3 días

    Ciudad de México, Ciudad de México Santander A tiempo completo

    SCIB Service Delivery AnalystCountry: MexicoWHAT YOU WILL BE DOINGAnálisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5.Revisiones (revisiones trimestrales:buzones,...

  • Continuous Improvement Senior Analyst

    hace 3 semanas

    Ciudad de México KAVAK Careers A tiempo completo

    Buscamos **Continuous Improvement Senior Analyst** Si quieres pertenecer a un equipo que mueve la operación tanto nacional como internacional, KAVAK es tu lugar. **Somos la startup privada de mayor valuación de Latam** y el 1.er unicornio Mexicano. Invertimos en talento, ideas, infraestructura y tecnología para seguir revolucionando la compra y venta de...

  • Continuous Improvement Senior Analyst

    hace 2 meses

    Ciudad de México KAVAK Careers A tiempo completo

    Buscamos **Continuous Improvement Senior Analyst** Si quieres pertenecer a un equipo que mueve la operación tanto nacional como internacional, KAVAK es tu lugar. **Somos la startup privada de mayor valuación de Latam** y el 1.er unicornio Mexicano. Invertimos en talento, ideas, infraestructura y tecnología para seguir revolucionando la compra y venta de...

  • Senior Business Analyst

    hace 4 semanas

    Ciudad de México GFT TECHNOLOGIES SE A tiempo completo

    Select how often (in days) to receive an alert: Senior Business Analyst Date: May 2, 2024 Location: Mexico City, MX, 11850 Working place: Remote What are we are looking for? Senior Business Analyst for Accounting functional area Responsabilities : • Gather and analyze business requirements related to Accounts Receivable. • Assess current...

  • Senior Iam Analyst

    hace 2 meses

    Ciudad de México Nearshore Cyber A tiempo completo

    Senior IAM Analyst **Location**: Mexico City, Mexico We are seeking an experienced and skilled Senior IAM Analyst to join our team. As a Senior IAM Analyst, you will be responsible for the design, implementation, and management of our Identity and Access Management (IAM) solutions. This is a senior-level role for an individual with 3 to 7 years of...

  • Senior Iam Analyst

    hace 7 horas

    Ciudad de México Nearshore Cyber A tiempo completo

    Senior IAM Analyst **Location**: Mexico City, Mexico We are seeking an experienced and skilled Senior IAM Analyst to join our team. As a Senior IAM Analyst, you will be responsible for the design, implementation, and management of our Identity and Access Management (IAM) solutions. This is a senior-level role for an individual with 3 to 7 years of...

  • Delivery Senior Analyst

    hace 1 semana

    México NTT DATA A tiempo completo

    **Req ID**:229205 We are currently seeking a Delivery Senior Analyst to join our team in Torreon, Coahuila (MX-COA), Mexico (MX). Project Manager to support several IT projects and executing other IT activities for ARCA CONTINENTAL. **About NTT DATA Services** **NTT DATA Services is an equal opportunity employer and considers all applicants without...

  • Técnico Senior de Servicio Ti

    hace 2 meses

    México Consultores Maag A tiempo completo

    **Técnico Sr de Servicio TI** **Escolaridad**: Licenciatura en Tecnología de la Información o campo relacionado. **Experiência**:Más de 6 años de experiência previa en tecnología de la información; o combinación equivalente de educación y experiência, experiência en el mantenimiento y soporte de los servicios de EUC. Soporte operativo diario...

  • Hub Scib Service Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Santander A tiempo completo

    HUB SCIB Service Delivery AnalystCountry: MexicoWHAT YOU WILL BE DOINGAnálisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5.Revisiones (revisiones...

  • Senior Technical Analyst

    hace 2 meses

    Ciudad de México SITA Switzerland Sarl A tiempo completo

    Overview: **Senior Technical Analyst** As a Senior Technical Analyst, you will provide end-to-end support for SITA suites to customers. A Senior Technical Analyst develops, fosters, and maintains relationships with Project Management, Software Development, Quality Assurance, Service Technicians, and Marketing/Sales to ensure organizational...