Bilingual Receptionist

CyraCom International is a leading provider of Interpretation Services in the US and we are thrilled to be opening our first contact center in Guadalajara, Jalisco We are seeking a Bilingual Receptionist who will serve as the first point of contact for CyraCom clients, vendors, and employees. As such, being well-presented, professional, and polite are pivotal traits. In this role, you will provide general administrative and clerical support, while also maintaining front desk coverage. Please note, this is a bilingual position and professional fluency in English is required.

**As a Bilingual Receptionist, you will**:

- Greet all walk-in visitors.
- Provide phone coverage of the main line; check voice messages in a timely fashion.
- Assist and support the executive team by carrying out administrative assignments as required.
- Initiate and respond to written and verbal correspondence.
- Compose, edit, and distribute correspondence according to established guidelines.
- Work independently and as a team, while handling ongoing projects.

**As a Bilingual Receptionist, you must have**:

- Demonstrable knowledge of standard office practices and procedures; the Microsoft Office Suite.
- Excellent customer service skills and the ability to courteously greet everyone working in or visiting the center.
- Proven experience organizing and maintaining records and files.
- Organizational and time management skills and ability to prioritize work and manage competing priorities in an environment with frequent interruptions.

**As a Bilingual Receptionist, you must be**:

- Able to schedule and keep track of appointments.
- Skilled at coordinating arrangements with a minimum of supervision.
- Flexible while working in a fast-paced environment.

**Minimum Qualifications**:

- High school diploma, or equivalent.
- Clerical and/or administration experience; preferably prior receptionist experience in a fast
- paced environment.

**Where Would You Work?**

This position will be available at our office in Guadalajara, Jalisco.

**WORKING CONDITIONS**:
**Physical Demands**:
Requires sitting or standing for extended periods of time.

Extensive use of a computer and repetitive hand movements in the performance of duties. Occasional lifting and carrying of material weighing up to twenty pounds may be required

**Equipment Operated**: Personal computer, printers, fax, copier and telephone.

**Environmental Factors**: None.
- Duties not listed in this position description may be required of the employee at the discretion of management_. _The incumbent may delegate all or any of their duties to qualified personnel; however, such delegation does not relieve them of overall responsibility and accountability for the successful conduct of those duties._

**EQUAL OPPORTUNITY EMPLOYER**
- Cyracom International, Inc.’s success is driven by the advantage created by the collective efforts of its employees, and is dependent upon a diverse, inclusive environment that embraces change, new ideas, respect for the individual and fosters an equal opportunity for success. We have zero tolerance for discrimination, intimidation or harassment of any kind. Cyracom International, Inc. is an equal opportunity employer. CyraCom International, Inc. maintains a drug-free workplace._

**Job Types**: Full-time, Permanent

Pay: From $15,000.00 per month

**Experience**:

- Receptionist: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person