Manager, Software Engineering

hace 3 semanas


Desde casa, México Ellucian A tiempo completo

Together we are powering the future of Higher Education:
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

Overview:
The Manager, Software Engineering will be part of a new Ellucian team that is responsible for showcasing Ellucian software solutions to customers through solutions design and proof of concepts based on articulated customer needs. This work is aligned to support Ellucian’s strategy of accelerating customers’ journey to the Ellucian Managed Cloud service and Next Generation SaaS (NGS). A broad set of Ellucian products (new and emerging) will be used to provide solutions for customers, with the initial focus on the Ethos APIs, Ellucian Exchange, Ellucian Experience Toolkit, and Ellucian Data Platform, to meet clients, partner and internal consumer needs.

This person will work in a fast-paced environment to manage a cross functional team chartered with development of solutions for key customers, showcasing the capabilities of the Ellucian products and the values they bring to customers. We are seeking a technical manager who can both manage a team and be involved with solutions design and actively building solutions for customers to showcase the existing and emerging Ellucian products and capabilities. The individual will coordinate work with their partner team in the US.

In this role, you will collaborate with multi-disciplinary teams to understand customer needs and drive the solutioning for satisfying the requirements and achieving customer success. You will use a broad and diverse set of products and technologies to achieve the best solutions, and pioneer solution patterns and templates. Your work will have direct impact on customer solutions and success and influence the products and services roadmaps and directions.

**Where you will make an impact**
- Coordinate with US team for customer engagement, project work, and personnel related matters.
- Engage in design sessions to develop customer solutions and direct work of team.
- Provide general oversight of development plans, target dates, progress, and quality.
- Support team in the full adoption of Agile Scrum
- Be accountable for high quality, on-time, on-scope delivery for all projects.
- Build highly effective empowered teams.
- Ensure adherence to product development processes.
- Ensure adherence to architectural strategy.
- Remove impediments escalated by the team.
- Define, review, and drive organization policies and procedures.
- Collaborate with peer managers on cross-dependent projects.
- Drive continuous improvement for the teams and company.
- Accept and complete administrative assignments.
- Conduct performance reviews, salary reviews, and provide individual coaching and mentoring.

**What you will bring**
- Knowledge and understanding of Higher Education Information Solutions such as: Banner, Colleague, or similar EdTech/ SIS products
- Knowledge of Regulatory needs within the US and/or Canada
- 4+ years’ experience leading software development projects
- Excellent written and verbal communication skills.
- Results oriented with relentless focus on operational excellence and execution.
- Demonstrated ability to implement agile approaches which dramatically improve software quality and speed to market.
- Experience in technical and operational cooperation and integration with other company business units.
- Demonstrates the qualities of participatory leadership and team motivation.
- Must be comfortable leading escalation meetings with executive stake holders on client site.

**Desired Skills/Knowledge/Experience**
- Experience in frontend technologies - JavaScript, React, HTML 5, CSS.
- 2+ years’ experience in several of the following: Node.js, RESTful APIs, GraphQL, Python
- Experience working in fast-paced team for quick development and solutioning implementation.
- Experience with full-stack architecture and development (REACT, JavaScript, HTML, CSS, jQuery, Ajax).
- Experience in AWS and database technology a plus (Postgres SQL, Oracle, SQL Server).
- Experience with Agile software development methodologies
- Experience with DevOps processes such as CI/CD (Jenkins), and source control such as Git.
- Self-starter knowing how to deal with ambiguity and priorities.
- Curiosity and passion for learning, ability to learn fast on new product and technologies.

What makes #Ellucianlife:

- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning inter



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