Mex Coordinador Customer Experience

hace 1 mes


El Banco, México Santander A tiempo completo

MEX Coordinador Customer Experience

Country: Mexico

Elaboración de analisis y resultados generando propuestas que ayuden a mejorar indicadores operativos y experiência del cliente estableciendo acuerdos y compromisos con el área operativa, de formación, calidad y procesos. Establecer la etapas del journey del cliente, para realizar enfoque de analisis atraves a herramientas estadisticas, analizando información obtenida con su equipo de trabajo detectando tendencia y recurencias


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