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Trilingual Technical Support

hace 2 meses

Tlahuac, México CompuCom A tiempo completo

** Es necesario tener disponibilidad completa (horario matutino, vespertino o nocturno)**

Un Analista de Soporte Técnico Trilingüe brinda soporte técnico vía remota mediante teléfono, correo electrónico y chat a nuestros clientes ubicados en Estados Unidos de América y Canadá.

Algunas de sus funciones son:

- Restablecimiento de contraseñas
- Instalación de Softwares
- Creación de cuentas a usuarios/empleados
- Manejo de Active Directory
- Manejo de Outlook
- Administración y seguimiento de tickets

Ofrecemos:

- $12,000 MXN brutos mensuales vía nómina
- $5,400 MXN bono mensual vía nómina
- $1,200 MXN bono mensual en caso de Turno Nocturno
- Contrato directo con CompuCom
- Jornada de 5 días a la semana

Prestaciones Superiores a Ley:

- Seguro de Vida
- Seguro de Gastos Médicos Mayores
- Seguro Dental
- 30 Días de Aguinaldo
- $1,200 MX en Vales de Despensa (adicional a tu sueldo cada mes)
- $2,282 MX en Vales de Restaurante (adicional a tu sueldo cada mes)
- Fondo de Ahorro 10%
- 9 Paid Time Out al año (acorde a las políticas vigentes)

ERES IDEAL PARA ESTA POSICIÓN SI
- Hablas Inglés Avanzado (B2/C1)
- Hablas Francés Avanzado (C1)
- Disponibilidad de horario (matutino, vespertino o nocturno)
- Al menos 1 año de experiência en Tech Support o Atención a Clientes en los últimos 2 años (exp en call center)

**Si esta vacante es de tu interes, favor de postularte por este medio**
- CompuCom se compromete a proporcionar igualdad de oportunidades de empleo en todas las prácticas de empleo. Todos los solicitantes calificados recibirán consideración para el empleo sin tener en cuenta la raza, el color, la religión, el sexo, el origen nacional, el estado de ciudadanía, el estado civil, la edad, la discapacidad, el estado de veterano protegido, la orientación sexual o cualquier otra característica protegida por la ley._

Tipo de puesto: Tiempo completo

Salario: $15,000.00 - $17,000.00 al mes

Prestaciones:

- Programa de referidos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
- Vales de restaurante

Pregunta(s) de postulación:

- Cuentas con experiência y/o conocimiento en soporte tecnico a computadoras

Idioma:

- Inglés Avanzado (Obligatorio)
- Francés Avanzado (Obligatorio)

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