Technical Support Analyst

**Job Summary** - This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems,...

General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 39048 - Description & RequirementsA Day in The Life Typically Includes: - Use analytical and problem-solving skills to efficiently investigate and resolve customer issues reported through a ticketing system. - Manage SQL Server to replicate customer issues as...

**Job Summary** - This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support. The role caters to diverse customer needs, offering tailored solutions to complex accounts. The role employs proactive...

**Technical Sales Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

**Application Support Analyst** Are you ready to work with high profile customers, technical support, and product development teams to bring deep knowledge and excellence in customer service for our IDT operation, having high service capabilities and technical expertise? **About the Role** In this opportunity as a Application Support Analyst, you will be...

**Job description** **Job profile: SMX-4216-Systems Admin II** **About the Role** This job will provide advanced technical support services to TD SYNNEX Customers. Position will assume multiple roles during its dynamic work schedule to provide 24*7 coverage together with TD SYNNEX's Support Team, such roles include incident handling & response, report...

**Job description** **Job profile: SMX-4217-Systems Admin III** **JOB PURPOSE** This job will provide advanced technical support services to TD SYNNEX Customers. Position will assume multiple roles during its dynamic work schedule to provide 24*7 coverage together with TD SYNNEX's Support Team, such roles include incident handling & response, report...

**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

An American multinational information technology company that develops personal computers, printers and related supplies, as well as 3D printing services, is looking for: **Bilingual Technical Support Representative** **English 100% conversational** Required academic level: Systems engineering, mechatronics, electronics. Skilled at offering clients...

An American multinational information technology company that develops personal computers, printers and related supplies, as well as 3D printing services, is looking for: **Bilingual Technical Support Representative** **English 100% conversational** Required academic level: Systems engineering, mechatronics, electronics. Skilled at offering clients...

**About the Role**: In this opportunity as an **Application Support Analyst -Digital Support**, you will: - Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. - Responsible for monitoring and analyzing business operational and technical key metrics. - Effectively...

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

**Technical Support Engineer** ***We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities. **About the Role** As a** Technical Support...

**Job Summary** - This role is responsible for offering comprehensive software services focused on proactive and reactive services for mission critical customers and for enhancing customer satisfaction by addressing their requirements, providing guidance, and resolving challenges within established procedures. The role monitors operational performance,...

Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

ids Comercial es una empresa 100% mexicana dedicada a TI con 40 años de experiência y presencia en México, Latinoamérica y EEUU. Más de 1500 consultores trabajan con un gran número de proyectos dentro de los sectores financiero, comercial, manufacturero, telecomunicaciones, servicios, gobierno, entre otros. Estamos acreditados en el Nível 5 de CMMI...

To strengthen the activities of our team, we are looking for we are looking for a **Salesforce Commerce Cloud Support Analyst** that will work for one of our major client’s e-commerce platforms. **Your Role** - Work with the platform technologies and languages, HTML, CSS, and JavaScript - Diagnosing the source of users’ plafform problems and advising...