Controls Engineer Technical Support

hace 2 meses


Guadalupe, México Dematic Logistics de Mexico S. de R.L. de C.V. A tiempo completo

**What we offer**:
This is What You Will do in This Role:

- Participates in the support of semi-complex systems that integrate hardware and software.
- Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
- Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
- Provides troubleshooting expertise to Dematic's customers.

Travel between 10-20% to different customer locations which may include weekends and overtime

**Tasks and Qualifications**:
What We are Looking For:

- Bachelor's Degree.
- 1 to 3 years of experience in a related field providing Customer Service Support.
- Experience with Allen Bradley Logix PLC controls platforms.
- Experience with controls hardware troubleshooting.
- Siemens and Modicon PLC experience a plus.
- Electrical troubleshooting experience.
- Strong Customer Service mentality.
- Strong verbal communication skills over the phone.
- Ability to work independently.
- Ability to in shifts.



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