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Application Manager Mes/ot
hace 3 semanas
**Application Specialist MES/OT / Especialista en Aplicaciones MES/OT**:
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs - today and in the future.
**In your future role as Application Specialist MES/ OT you will**:
- _
- _ Managing the incident resolution process to uphold systems uptime and stability._
- _ Being available for emergencies on a 24x7 schedule._
- _ Serving as the initial escalation point for third-party vendors and end-users on maintenance issues._
- _ Contributing to policy and standards changes and ensuring compliance with IM processes._
- _ Executing changes and enhancements, including problem description, solution preparation, and system change execution._
- _ Conducting tests as per integration test specifications and diagnosing faults._
- _ Analyzing and supporting key users' training needs and maintaining training materials._
- _ Periodically visiting customer sites to address issues and demonstrate visibility._
- _ Supporting project handover activities and participating in project execution._
- _ Participating actively in the Change Advisory Board and implementing automation initiatives._
- _ Supporting complex seller integrations.._
***We believe you bring**:
- _
- _ Background in IT/OT and/or chemical/manufacturing industries._
- _ Bachelor's or Master's degree in computer science, computer engineering, or related field._
- _ Familiarity with standards like ITIL, ISA 95, T-SQL._
- _ Proficiency in.NET VB,.ASP, Powershell, Azure/Power BI, and Virtual OS (Hyper-V) is highly valued._
- _ Strong understanding of business processes and service level agreements._
- _ Excellent communication, interpersonal, and problem-solving skills._
- _ Proficiency in English (speaking and writing)._
- Standard**Vacancy data**:
- Closing date- 16 Jul 2024- Vacancy number- N0010461**Organization**:
- Continent- North America- Country- Mexico- State/Region/Province- Ciudad de México- Site- Mexico City- Business- Finance Functions**Job characteristics**:
- Job area- Information Management (IT)- Hierarchy level- Management- Full time/part time- Fulltime- Contract type- Permanent
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