Activation Specialist

hace 6 meses


Tlahuac, México Healthatom A tiempo completo

En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.

Como Healthatomers, compartimos un propósito en común**:mejorar la calidad y el acceso a la salud de las personas**. Operamos en más de 20 países y atendemos a más de 10 mil clientes, pero no nos detenemos ahí, nuestro crecimiento es imparable

**¿A quién buscamos?**

**¿Qué harás?**
- Asegurar un time to first value, time to core value y un hábito dentro de los tiempos establecidos, trabajando con cualquier tipo de cliente dentro de la cartera.
- Cumplir la meta de activación exitosa de clientes para disminuir el churn temprano.
- Entender las expectativas de los clientes para guiarlos hacia un proceso de activación exitoso.
- Proporcionar orientación experta sobre las funcionalidades del software, y prácticas recomendadas a los usuarios para lograr un onboarding exitoso.
- Mantener una comunicación regular con los clientes durante el proceso de activación ofreciendo apoyo proactivo, resolviendo problemas y garantizando un uso óptimo del software.
- Recopilar feedback de clientes que permitan la optimización del proceso de activación y de funcionalidades del software.
- Uso constante de herramientas de aprendizaje adicionales durante el proceso de activación, como artículos del centro de ayuda, videos, etc.
- Hacer seguimiento a través del pipeline y de las distintas tareas de gestión generadas para transmitir el valor de la plataforma a sus negocios.

**¿Qué esperamos de ti?**
- Profesional en áreas de Administración, Ingeniería Comercial, Administración de Servicios, o de la salud.
- Al menos 1 año de experiência trabajando en área de clientes (customer onboarding, success, postventa).
- Manejo de CRM para gestionar la información del cliente.

**Nos resultaría interesante si cuentas con...**
- Experiência trabajando en empresas SaaS.

**¿Qué tenemos para ti?**
- Días extra de vacaciones, para que recargues energías y aproveches al máximo tus momentos de descanso.
- Porque sabemos que hay que celebrar la vida en grande, disfruta de tu cumpleaños con un merecido día libre.
- Tendrás la posibilidad de trabajar de forma remota.
- Posibilidad de acceder a cursos de formación complementaria.
- Tendrás acceso a telemedicina, nutrición y psicología para promover tu salud física y mental.
- Para nuestros/as Healthatomers en Chile, ofrecemos un** **seguro complementario de salud.


  • Activation Specialist

    hace 8 meses


    Tlahuac, México Deliverect A tiempo completo

    **Deliverect** As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all...

  • Activation Specialist

    hace 6 meses


    Tlahuac, México Healthatom A tiempo completo

    En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas....

  • Assumption Specialist

    hace 7 meses


    Tlahuac, México GoodLeap A tiempo completo

    **Essential Job Duties & Responsibilities**: - Prepare correspondence using templates to request missing documents and confirm receipt of information - Create new Loan Assumption Agreements and manage the execution of the Agreements using DocuSign - Follows through with closing procedures to ensure timely activation of new loan - Answer incoming customer...


  • Tlahuac, México Novasyte A tiempo completo

    Job Overview Perform tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include maintenance activities. Essential Functions - Under general supervision, serve...


  • Tlahuac, México IQVIA A tiempo completo

    **Job Overview** Under moderate supervision, executes the feasibility, site identification regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements at the regional, or country level. **Essential Functions** - Pharmacovigilance processes applicable to RSU. - Submission of safety reports (periodic and...

  • Marketing Specialist

    hace 7 meses


    Tlahuac, México Subway A tiempo completo

    **Region**: Mexico City Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. Why Join Us? At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvementin our lives, our businesses, and our planet. From the handshake that started our very first sandwich...


  • Tlahuac, México Fortrea A tiempo completo

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff...


  • Tlahuac, México Syneos - Clinical and Corporate - Prod A tiempo completo

    **Description** **SSU & Regulatory Specialist with experience in clinical trials focus logistics-Client Based Mexico-CDMX** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **CS** At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond...


  • Tlahuac, México Syneos - Clinical and Corporate - Prod A tiempo completo

    **Description** **SSU & Regulatory Specialist with experience in clinical trials-Client Based Mexico-CDMX** Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    **CS** At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Tlahuac, México Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Tlahuac, México Kyndryl A tiempo completo

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...

  • Payments Expert

    hace 6 meses


    Tlahuac, México SWIFT Financial Messaging Services A tiempo completo

    About the Role We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace, and trust that this demands, and we’re proud to support the global economy. We’re unique...