Customer Service Representative

hace 3 semanas


Hermosillo, México Intugo A tiempo completo

**Customer service representatives help customers with their questions, give customers information about products and services, and help customers understand the product and answer their questions.**

**Responsibilities**
- Respond effectively to all customer requests in a positive, professional, and timely manner.
- Answering login assistance requests
- Utilize our customer relationship management system and ticketing system to manage customer communication and escalate issues as needed
- Serve as Certified Product Specialist for 2 or more product lines.
- Assist Customer Support Managers with administrative tasks and other special projects as directed by leadership.
- Develop a strong knowledge of assigned products and back-office tools to best support customer requests.
- Adheres to, and aligns behavior with, company values, competencies, and procedures.

**Qualifications and Requirements**
- Proficient in Microsoft Office and G Suite, especially Excel
- Service-oriented attitude including outstanding customer service skills

**This is a Remote Position, equipment is required, the equipment specs are**:

- 8GB of RAM or more
- Internet Speed of 20mbps or more
- Windows10 or better



  • Hermosillo, México ResultsCX A tiempo completo

    **ACTIVIDADES** Customer service representatives will help clients through the phone or chat with concerns about billing, account administration, platform content and basic navigation through the app. - **HOME OFFICE DESPUÉS DEL ENTRENAMIENTO (7 semanas)**_ **HORARIO DE CAMPAÑA** - **Lunes a Domingo**: - **7 AM - 9 PM** **TURNOS** - 5 días a la...


  • Hermosillo, México Cápita Works - Virtual Assistants in Mexico A tiempo completo

    At Cápita Works we are looking for a **Customer Service Representative **to join our great team and work remotely. If you have previous experience and are interested in the position, apply! **Responsibilities**: - Places calls to and/or receives calls from new and/ or existing customers. - Delivers world class customer service and follows-ups to customers...


  • Hermosillo, México Cápita Works - Virtual Assistants in Mexico A tiempo completo

    At Cápita Works we are looking for a **Customer Service Representative **to join our great team and work remotely. If you have previous experience and are interested in the position, apply! **Responsibilities**: - Places calls to and/or receives calls from new and/ or existing customers. - Delivers world class customer service and follows-ups to customers...


  • Hermosillo, México ListenTrust A tiempo completo

    Job Opening: Customer Service Representative **Position Highlights**: - Serve as the initial and key point of contact for our clients. - Educate and guide potential clients towards our services. **Schedule**: - Option 1: Work 7 AM - 4 PM, Friday & Saturday off. - Option 2: Work 7 AM - 4 PM, Sunday & Monday off. - Potential to earn up to $6K...


  • Hermosillo, México SEINBD A tiempo completo

    Customer service representative Salario: $5,500.00 - $6,500.00 a la semana Horario: Lunes a viernes Tipos de compensaciones: Bono de asistencia Bono de productividad Idioma: Inglés (Obligatorio) Frances (Obligatorio) Lugar de trabajo: Empleo presencial As a Trilingual Customer Support Representative, you will... (French, English and Spanish) in Hermosillo...


  • Hermosillo, México SEINBD A tiempo completo

    **Vacante para la empresa SEINBD en Hermosillo, Sonora**: Se solicita Customer Service Representative Condiciones del puesto: Sueldo de $20,000 a $25,000 mensuales Prestaciones de ley Horario de lunes a viernes 8 horas Requisitos y funciones del puesto: Nível avanzado de Inglés y Fránces Experiência en atención a clientes (preferentemente en puesto...


  • Hermosillo, México SEINBD A tiempo completo

    Customer service representative Salario: $3,500 a la semana mas bonos Horario: Lunes a viernes Idioma: Inglés (Obligatorio) Lugar de trabajo: Empleo presencial **Requisitos y funciones**: Experiência en puesto similar Responsable de brindar un servicio de calidad Capacidad de comunicación y atención al cliente Organizado, proactivo, excelente actitud...


  • Hermosillo, México JINZAI A tiempo completo

    **Vacante para la empresa JINZAI en Hermosillo, Sonora**: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE. Empresa importante localizada en Hermosillo Solicita Ejecutivos Telefonicos Bilingues Campaña atencion a clientes. FLEETCORE Funcion principal darle atencion al cliente sobre las tarjetas, darles el balance, y tomarles el pago, OFRECEMOS Sueldo hasta$...


  • Hermosillo, México ListenTrust A tiempo completo

    Customer Care Representative Description: Join our team as a Customer Care Representative and provide exceptional customer service over the phone by addressing their needs effectively. Utilize procedures and tools to assist customers with inquiries regarding Nutribullet appliances. Location: Hermosillo, Sonora **Salary**: Average: $3100 MXN per week Top...


  • Hermosillo, México Intugo A tiempo completo

    Job Summary: As a Customer Service Agent, you will be responsible for providing exceptional service to our customers, assisting with inquiries, resolving issues, and ensuring overall customer satisfaction. Your primary goal will be to enhance the customer experience by delivering professional, friendly, and efficient service. **Responsibilities**: - Greet...


  • Hermosillo, México Intugo A tiempo completo

    _This is a _**On Site**_ _position._ **Job Title: Customer Service Agent** **Responsibilities**: - Engage with Customers, tailoring interactions for an exceptional experience. - Addresscustomer needs. - Provide accurate information and resolve issues. - Handle feedback and complaints professionally, striving for Customer satisfaction. - Stay updated on...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Service

    hace 4 días


    Hermosillo, México Intugo A tiempo completo

    PROFILE: - Associate degree or higher preferred. - Previous experience in a telephonic or personal customer contact position is preferred. - Customer service orientation. - Excellent communication skills, written and verbal. - Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers. JOB DESCRIPTION: This...


  • Hermosillo, México LEONI A tiempo completo

    LEONI is a global provider of products, solutions and services for energy and data management in the automotive and other industries. The listed group of companies has around 93,000 employees in 32 countries and generated consolidated sales of billion euros in 2023. LEONI's largest customer group comprises the global automobile, vehicle and vehicle supply...


  • Hermosillo, México LEONI A tiempo completo

    LEONI is a global provider of products, solutions and services for energy and data management in the automotive and other industries. The listed group of companies has around 93,000 employees in 32 countries and generated consolidated sales of billion euros in 2023. LEONI's largest customer group comprises the global automobile, vehicle and vehicle supply...


  • Hermosillo, México Intugo A tiempo completo

    Profile requirements: - Customer service experience - Enjoy customer phone work - Conversational english - Ongoing person not shy - Availability to work on-site **Benefits**: - $15k monthly (before tax) - Food vouchers - Weekly payment - Law benefits - Fixed schedule Tipo de puesto: Tiempo completo Salario: A partir de $15,000.00 al...


  • Hermosillo, México Intugo A tiempo completo

    Profile requirements: - Customer service experience - Enjoy customer phone work - Conversational english - Ongoing person not shy - Availability to work on-site **Benefits**: - $15k monthly (before tax) - $800 food vouchers (monthly) - Weekly payment - Law benefits - Fixed schedule Tipo de puesto: Tiempo completo Salario: A partir de $15,000.00 al...


  • Hermosillo, México Intugo A tiempo completo

    Resolve customer’s technical issues, complaints and questions and provide outstanding service. - Efficiently and effectively manage client accounts. - Answer phones professionally and respond promptly to various inquiries with care and urgency. - Handle customer service situations and challenging calls with confident knowledge and patience, ensuring...


  • Hermosillo, México Intugo A tiempo completo

    Job Summary: As a Customer Service Agent, you will be responsible for providing exceptional service to our customers, assisting with inquiries, resolving issues, and ensuring overall customer satisfaction. Your primary goal will be to enhance the customer experience by delivering professional, friendly, and efficient service. **Responsibilities**: - Greet...


  • Hermosillo, México GRUPO WELCOME A tiempo completo

    **GRUPO WELCOME EMPRESA LIDER EN RECURSOS HUMANOS SOLICITA** **CUSTOMER SERVICE REP** **Requisitos**: - ESCOLARIDAD: LICENCIATURA O INGENIERIA TERMINADA, PASANTE O TITULADO - INGLES 70-95% HABLADO Y ESCRITO - EXPERIENCIA LABORAL: 1-3 AÑOS EN CUSTOMER SERVICE EN LA INDUSTRIA MAQUILADORA, CUSTOMER SERVICE DE EMPRESAS DE PRODUCTOS INDUSTRIALES. - MANEJO DE...