Client Receivable Analyst

hace 1 mes

Guadalajara, México Hewlett Packard Enterprise A tiempo completo

Client Receivable Analyst

This role has been designated as ‘Office’, which means you will primarily work from an HPE office.

The Finance team at HPE provides world class decision support driving profitable growth and exceptional shareholder value through our commitment to operational excellence, people development, and innovation. We provide accurate and timely financial information meeting the company’s regulatory and fiduciary responsibilities with unwavering integrity. Our objective is to display all business activities in a financially correct and transparent manner.

Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support. Analyzes customer's financial condition to determine credit limit and risk rating. Maintains on-going relationships with high-value customers and sales organizations. Monitors e
- commerce systems and credit card transactions to detect fraud. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.

**How you will make your mark**:

- Analyzes and recommends customer credit limits based upon credit scores.
- Analyzes output from fraud detection system and makes recommendation for further investigation.
- Interacts with credit card companies to manage credit charge-backs.
- Negotiates down payment with customers and company sales staff to allow customer to purchase above their credit limit.
- Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.
- Recognizes trends for non
- payment and resolves issues by engaging internal partners.
- Initiates the dispute resolution process with internal company partners and follows issue and ensures resolution for company and customer.
- Analyzes at-risk customers and recommends account strategies to prevent delinquencies

**About you**:

- First level university degree with a focus in business or economics recommended or equivalent experience.
- Typically 0-2 years of experience.
- Good written and verbal communication, negotiation, and conflict resolution skills.
- Advanced English
- Basic accounting knowledge.
- Good problem solving skills.
- Familiarity with computers.
- Basic prioritization skills.
- Basic understanding of company's order management process.
- Basic understanding of company's dispute management process.
- Basic understanding of collection processes and financial concepts.
- Basic influence skills.

mexico

Join us and make your mark

**We offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Finance
**Job Level**:
Entry

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories..

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