Site Reliability Engineer
hace 2 semanas
**BAT MEXICO IS SEARCHING FOR A SITE RELIABILITY EGINEER (Cloud & Data Center)**
**JOB TITLE**:Site Reliability Engineer (Cloud & Data Center)
**FUNCTION**:Digital Business Solutions
**SUB FUNCTION**: IDT Services
**CITY & COUNTRY**:Monterrey, Mexico
**ROLE SUMMARY**
**What are the key objectives and expectations from this role?**
**What is the direct impact of this role on the team or organization?**
Solution design/delivery/operations for multiple components and processes within a system. The solutions/platforms have strategic importance to BAT and contribute to our ability to deliver business outcomes.
**Reports to**:Cloud & DC SRE Lead
**Geographic Scope**:Global
**ACCOUNTABILITIES**
- Help maintain cloud infrastructure in Cloud environment with collaboration with our partners
- Serve as a primary point responsible for the overall health, performance, and capacity of our cloud infrastructure
- Assist in the roll-out and deployment of new product features and installations to new cloud infrastructure our rapid iteration and constant growth.
- Work closely with development teams to ensure that platforms are designed with "operability" in mind.
- Participate in a 24x7 rotation for second and third-tier critical issues
- Monitor and provide input on practices and processes to own and drive the implementation of improvement strategies and plans
- Lead new business demand and request
- Handle Third Party Support partners to drive service operation
- Engagement with Solution Architect to establish service roadmaps
- Adhere to all BAT standards, governance, and compliance
- Involve in regulate expenditures, analyse variances, and conduct forecasts to identify requirements useful in preparing annual budgets.
- Perform IT administration and management duties as part of plans for enhancing IT services.
- Help planning and implementing the on-prem migrations from local DCs to cloud environment.
**EXPERIENCE, SKILLS, KNOWLEDGE**
**ESSENTIAL**
**Experience Required**
- 5-7 years post graduate work experience in an IT Services environment and /or business facing IT role
- Degree Educated in IT or related areas
- English required
- Fluent in English, written and spoken.
- Strong interpersonal communication skills, stakeholder management and ability to work well in a diverse, team-focused environment with other Engineers, Product Managers, etc.
- Experience deploying and configuring infrastructure in any cloud vendor like Azure, AWS and GCP.
- Breadth of knowledge of standard methodology IT Service Management (ITIL)
- Proven IT operations, supplier management and service line management experience
- Global Service Lines - Establishing network and relationships with the various Global service line owners
**BENEFICIAL**
- Exposure on AGILE, DevSecOps, Automation is added advantage
- Cloud certification in AWS is added advantage
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